MRC Group and The Dunn Law Firm in Brentwood Tennessee are fraudulent companies. They Have stolen thousands of dollars from Senior Citizens and the Public. Both Companies should be prosecuted and representatives should all go to Jail for their Timeshare liquidation scams .PLEASE BEWARE
They're more like MediaCON.When you get your bill check it carefully. If there is a problem call and document every call. Place a complaint with the FCC right after you speak to them. My roommate has had a billing dispute (totally Mediacrap's fault) and three months later it's still not resolved. I would go with any other company if they weren't a monopoly. Get satellie and go with AT&T DSL. They're not much better but I'd give them my money before I gave any more to these blood sucking alleged thieves.
MEDIACOM HAS THE WORST CUSTOMER SERVICE IN THE SPRINGFIELD, MO AREA! Mediacom has the worst customer service in Springfield, and their staff doesn't seem to care one bit. I have been having trouble with my wireless router, so I called customer service and the computerized system went through it's troubleshooting protocols with no improvement. At that point I asked to speak to an agent, and she proceeded to go through all of the same protocols that the computerized system had already done, still, no improvement. So I told the CSR that I wanted to trade in my old router for a different one, at which point she told me to take it my local office for a trade-in. I drove all the way across town, got to Mediacom's offices, and there was a line out the door, with only two customer service people working the counter. They didn't bother to call for help with the growing crowd, apparently preferring to simply let us stand in line for upwards of 30 minutes. When I finally got to the counter, I was told they would have to check the warehouse because they didn't have any behind the counter. After calling the warehouse and getting no reply, the woman simply walked in the back, stood there for a minute pretending to check, and came back out to tell me they didn't have any wireless routers. I can't believe the woman on the phone even sent me over there when they had to know there were no other routers to trade. All in all, I wouldn't recommend Mediacom to my worst enemy, much less a friend. Do yourself a favor, and avoid doing business with this company at all costs.
Without a doubt the worst service I’ve ever experienced. I would not recommend Mediacom to anyone. It’s been over a month trying to get my services up and running and after 4 techs it’s still not right.
Pretty awesome people, professional assist me all the way and never ignored my needs!!! thanks to them my stay was awesome
I love working here. I've been with the company for two years. The owner is a caring and godly owner. Does not think of his agents as a number. We treat everyone like a person. We strive for the best customer expirence in the business.
This is the worst cable company that I have ever seen, They will not answer the phone, but it's their phone service and it don't work.
I booked a 2 day stay in Branson through Marketing one for my family about a month ago. I called and confirmed my reservation before my trip. Yesterday(sunday) i arrived with my family (wife and 2 kids) , only to find out i had no reservation. Since it was a sunday , no one could be reached. I paid out of my pocket for the one night , giving Marketing One the benifit of the doubt. Here we are , day 2 as of 10:25 am , i still have no reservation for my family even after i reached out to Marketing One at 9am........soooo once again i have to shell out another 100+ dollars for another nights stay in Branson for the sake of my family instead of driving the 3.5 hours back to Independence , Missouri........im still waiting for an explanation as well as a resolution and when i get one , ill be sure to post that also........HELL YEA IM PISSED , ......but God finds a way!!
I've had mediacom since they took over telecable at least 15 years ago I see all these bad reviews and over the years I've figured out especially regarding Internet service most people don't know how to do basic maintenance on their equipment and that's not mediacoms fault. I will always have the Internet service with them because hands down nothing in this area can compare and Google fiber will not be here anytime soon. When I had the cable and phone service never had a single problem and the few times I did I had reasonable service granted I was told by one cms agent that hdmi was not good quality and I should not use it. Mediacom is gold
This company is horrible. Do not waste your money on them. They need to just go out of business.