Saved to Favorites

(413) 507-0115Visit WebsiteMap & Directions1795 Main StSpringfield, MA 01103Write a Review

Accepted Insurance

Baystate Dental of Springfield has not yet specified accepted insurance plans.

Specialties

Baystate Dental of Springfield has not yet specified any specialties.

More Info

General Info
Since 1983, our multi-specialty practice has provided comprehensive family dental care to adults and children over the age of three. Our office is across the street from the main post office and just minutes from Center Square. We're also near public transportation, including Springfield Union Station, offering easy access to buses and the local Amtrak line. Walk-in patients are welcome, and we also accept dental emergencies. In many cases, our dentists in Springfield are able to see emergency patients the same day. Some of the urgent dental services we provide are emergency extractions and root canal therapy for both adults and children.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Dentists.
Payment method
amex, discover, master card, visa, cash, check, debit
Location
New North Professional Bldg
Neighborhood
Metro Center
Categories
Other Information

Parking: Lot

Insurance: Delta Dental PPO, Delta Dental Patient Direct, Delta Dental Premier

Services: Dentists

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
AG
Amy G.

01/14/2012

Overall
CONSUMER BEWARE!!!!!!!!!!!!!!!...

CONSUMER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! While the staff at Baystate Dental is friendly, their billing practices are EXTREMELY "unkosher." When I went for a cleaning, the dentist demanded that I had x-rays taken because the insurance company wouldn't pay for any work that may need to be done without them. I asked how much it would be, and they couldn't give me a price. I asked if my insurance would cover it and they said yes. After the cleaning, they sent me a statement saying that it would cost $885 for 3 fillings ($295 each for 3). When I phoned around, all other dentists only charge around $120 to $130 per filling. I questioned them about their rates being so high and they stated that there would be a different rate through my insurance, but they couldn't give me that number. I went ahead and had the fillings done (the dentist butchered my tooth in the process!), and then paid my bill in full on my way out the door. When I saw the statement from the insurance company, the dentist had maxed out my deductible limit for x-rays, 1 cleaning, and 3 fillings!!! Where I typically could get two cleanings per year, this year I can only get one now. To make matters worse, I just received a bill in the mail for what the insurance company didn't pay for in the end, and they charged me several finance charges on top of it!!! Finance charges?!? This is the first bill I received from them (1/14/12) and my visit was during this past summer!!! Needless to say from now on I will just go to my old dentist and pay the $120 per filling out of pocket (sadly, he doesn't take my new insurance), and not deal with a $295 out of pocket fee! Seriously, how does the ADA allow them to charge $295 for 1 filling!!!

Details

Phone: (413) 507-0115

Address: 1795 Main St, Springfield, MA 01103

Website: https://baystate-dental.com/locations/springfield-main-st

People Also Viewed