I was highly recomended to bring my wife there and told her to book her hair appointment at 9:30 a.m for 3:30 p.m and we arrived at 2:45 p.m early for appointment and they had her waiting until about 4:15 p.m and we were with our child and he was more than patient,but you tell me what child infant can wait patiently that long.I thought my overall experience there was the worse and will never recomend or bring her or anyone I know to that establishment...The WORSE EVER.
One of the WORST appointments I've ever had in my life. I have been going to Latina for years. The girls there know me and my sisters. I usually just get my hair cut and that really it. I stay away from crazy color or cuts. Last year a girl who was new died my hair and gave me blonde highlights. i didn't like it. i wanted a copper color and what I got was bleach blonde. She tried twice to correct it, what she did was use a semi permanent color so after a few washes I was blonde again (not what I paid for) This year I wanted something different. I wanted to lighten my hair to a dark brown color. Jaelyn took me. She threw blonde in my hair and then color...heres the thing the color came out with an orange tint and only the top half of my hair is colored. From my ears down my hair is my natural color. Its disgusting! I paid almost 150 for this wreck job. My side tips are blonde and the top of my head is brown with an orange tint mixed with my natural color (almost black). I got home and inspected my hair.. i had hair dye all over my neck and my roots weren't properly dyed. What a joke. not to mention they have only been at their new location for about a year and the salon looks like crap. Paint is chipped, walls are dirty and stations and light fixtures are dusty. No one is friendly any more and they had the music obnoxiously loud from a little cheap speaker. My days of being loyal to latina are over. Sorry not sorry ladies. You've done my hair wrong too many times.....I'll take my business to Ermosa where many of your clients have already gone. xo
Took my daughter for a trim. The stylist name was Kim. She cut my daughter's hair completely uneven to the point that it is almost an inch longer on the left side. Kim and I had a heated verbal exchange. Kim chased me out of the salon telling me she "wanted to take me outside." Yelled at me in front of a client as well as the entire food court, Kim is completely unprofessional as well as the entire salon being a joke. I took my complaint to the manager, Melaine Micheli, who basically defended Kim and her "stellar rep" She also stated that she is owner, which I found that she is not and have made a complaint to the owner, Gianfranco Santinello. Please don't make the same mistake I did! You will not have any resolution even when they make a serious mistake. I am out the money for the hair cut as well as having to have my daughter's hair fixed. I have also placed a complaint with BBB (which they have no record for this business, go figure!!)