I had an actual appointment at 5pm and arrived at 4:48 pm. After waiting about 35 mins for my appointment,finally the hair dresser came and got me, she did not introduce herself ( mind you it was my first time there),her attitude was not he greatest, they all had mean mugging faces. She never apologized for being on her phone and making me wait an additional 5 mins after she was done with the client before me. I ended up leaving! This place is very unprofessional and ghetto. Definitely not a place for puertorican ladies.
The hair salon lady and her daughter were very sweet and outgoing people. They cut and style your hair to your liking. I got my south Korean see through bangs and hair curled and styled in an updo for my brother's wedding along with my college graduation. This was my third time here, I recommend this salon to other people. The salon was family owned and prices for hair cuts, dye, and styles are very reasonable. The salon is right across from Saigon market and family dollar for people to go grocery shopping or shopping in general. I would definitely come back here to get my hair dyed.
You go there to do what you want. But the owner decide for you. Rude Rude. Not very clean. .........
One the best hair experiences I have ever had. Not only did my hair look amazing. It lasted longer than it ever has. I'll definitely be back!!!
Meche, Emily and Maria are all such great hair dressers. They're better than J J and browns hair salon. Its very friendly in the place and beautiful. There great at working with all types of hair. Also the new hair dressers in there are just as good u just have to give them a chance. And the wrap hats from meche is also good to get. Wraps your hair nice and good without any pins.
This salon stylist is phenomenal! She is in fact the best beautician I've ever had. She does a great job is very attentive and offers excellent hair advice. I will definitely be returning to her salon again!
Meche and the other ladies do a real good job with your hair. Especially with those kinky hair. After finish everybody is satisfied. Meche needs to control the VOLUME on the music at the shop. Way TOO LOUD all the times. Moderation on the music please. Also, they need to implement the use of debit cards. Maria is the best with the blower. If yoy don't mind the loud music and the non-stop chichat from the ladies, you be fine. And last the decoration/paint of the place need replacement ASAP.
I went to this salon one time and feel in love with my stylist! The professional atmosphere and good vibes made me a client instead of an one time customer!! My stylist does wonders with my hair.. And I always look GREAT!!
Touch Of NYC Hair Studio is now located at 680 Sumner Ave Springfield MA 01108(413)886-2981
***PLEASE READ***DO NOT do business with these people. I was a paying customer for several years, I scheduled a Brazilian wax a day in advance, when I arrived the woman asked me if I was getting my eyebrows done, when I explained I had made an appointment she looked shocked, and had me undress while she was still in the room. Though she was friendly, she completed the wax doing only about 3 large strips. It was extremely painful and she left a lot of hair. The next I noticed that ALL the hair she did remove was already growing back. I called and went in to see another girl to see what she could do and the girl was absolutely shocked at what she saw. She apologized up and down and got the hair that was missed, but could do nothing about all of the hair that was ripped instead of pulled and suggested that i shave it. She also told me i would be getting a phone call for either a partial or full discount for another wax. I had inquired about a refund, and she said I could discuss it when i got the phone call. This was OVER A MONTH AGO and I have yet to get a phone call. I've called and left THIRTEEN MESSAGES for the manager and owner. When I did get to speak to the manager she was rude and told me I had waited too long. When i told her i've been calling constantly she said she would call me back. SHE NEVER DID. I STILL CALL and they will not respond to me. I never received so much as a store credit for the terrible service i received. I was extremely nice and patient every time I called, and they will not even let me tell them what happened to me. Please pass this information along to anyone thinking of getting a wax here.