Since new opening we've been blessed to dine here on multiple occasions. From the extensive menu to the authentic ambiance to the marvelous margaritas to the super suzed dekicious entrees topped with fabulous ownership guiding exemplary service LA FIESTA GRANDE is our new go to place.
I walk in a woman is placing her order at the register I wait behind her. As the man takes her order two other people from a different party then the one placing the order stands behind me. After he finishes to take the woman's order ahead of me he then calls for the ones behind me and does not address me. I then speak up and ask when will I be sent to a table he rudely put his finger up and tells me to wait. He cashes out the two people that came after me then he walks away throwing his hand up telling me to wait and grabs a manager. As the walk back to the register they start speaking in another language seeming arguing back-and-forth. I ask once more to be seated he then speaks louder over me as he continues to arguing back-and-forth with his manger. After 3 to 4 minutes they both look at me and she, the manger asks me am I coming or going I then said I have been waiting this whole time for a seat she rolls her eyes and speaks back to the man she was once arguing back in their native languages as he comments back and he throws his hands up signaling me to come. I walk out I will never come here again.
Everything was awesome and so was katlyn . The food was excellent and the customer service was impeccable
Just awesome, like I never left Texas.. Great food, great service and atmosphere. First time in Springfield and will come back here for the food on my next visit.
Didn't want to give them my personal information just to get an order so I left. They wanted my first name then they wanted my last name and then they wanted my phone number and I said no thanks and left.
Gross totally gross beans was dry and hard at the bottom of my deluxe nacho supreme, my rice was horrible covered in tomatoe pastes eeww
Bad food is one thing, this place has messed up my order a few times, but this last time I got so sick I'm never touching this place again. It make the McD's across the street seem like health food.
Love the food here. Kinda weird on the inside. but the food makes up for it!
My husband and I love the unique twist on Mexican dishes. The guacamole is fantastic! I have recommended this restaurant to many friends and family.
Horrrrrrrible! The food is ok, close to work but we needed all the extra time since the waitress/service was so slow! Everyone was rude, snobby and acted like our business was an inconvenience. The waitress couldn't comprehend anyone's orders and people were always waiting on refills, their food and more! Trying to pay was a nightmare. She couldn't handle even passing out checks to our table of four! Then to top it off lost a check so had to wait longer for that (don't even know how that is possible). Finally, my cc was taken to get it returned to me 10 minutes later with a 25% increase to my bill!! Since I didn't have time to wait for her to figure out how to void and rerun my card I had to accept my overcharge for a horrible experience. Later checked my bank account, yup...there it was, a 2nd charge to my card!!! I called hoping the manager would have some customer service to help with the ridiculous series of events. Refused to answer the calls or return calls...pathetic. Thankfully the bank has basic customer service capabilities to handle such a simple mishap.Overall, the juice is definitely not worth the squeeze here! Any business that treats patrons like garbage do not deserve to be in business.