I have taken several pair of shoes to The Heel Shop over the years. A good job is always done.
2943 W White Oaks Dr Ste 6Springfield, IL 62704
From Business: With over 30 years experience, we provide high quality customer service, expertise, and athletic accessories to runners and walkers. We specialize in finding the …
Do NOT go to this store! The customer service is the worst of any store I have ever been to. I purchased a pair of shoes (very expensive shoes I might add) and specifically asked the sales clerk if I wore them and then decided I didn't like them if I could return them. He said yes...just keep the receipt. What a crock. I wore them once and they were extremely uncomfortable. When I took them back, the sales girl was extremely rude and would not do anything. She just said I should try to sell them to a friend. She practically laughed in my face like she had played a real trick on me. If you want to be made to feel like a peon and to ruin your entire day, then go to this store...otherwise RUN AWAY AS FAST AS YOU CAN!