More Info

Email
Extra Phones

Phone: (718) 632-0570

TollFree: (877) 337-8828

Neighborhoods
Southeastern Queens, Springfield Gardens
AKA

Albs Logistics

E.D.S Logistics (USA) Inc.

Categories

Reviews

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LL
Lily L.

11/13/2019

Overall
Service

I having more shipment coming since the first shipment i got ,and get into bad timing ,due to i am not in NYC .this company is helping me for all deatil back up ASAP ,and make sure shipment will not get more charges .in to the hurry time by 3 days done all thing . all other shipment i got for my company is been set up for only them to take care of the shipment good .all we need is service .and they provide the good and patient helping .

CL
Cheung L.

06/21/2018

Overall
Service

Be aware this scammer. Bad Freight Forwarder Business in New York. They don't pay their vendor!!!!! Accounting dept changed 3 times with different people in 2 years. Not Accounting system at all to chase back their own record. Do business with them in Dec 2015 and request payment since then. Selina Leung is the owner from Hong Kong. All kind of excuse such as Owner is not here, Owner at oversea, Owner is back but busy, next thing you know is owner is out AGAIN! Chasing over 1 years and suddenly their new accounting L Li claimed that they paid already!? Asked them for check copy and bank proof and they said they don't have it. Called and Emailed them for payment another 2 years. Their manager Joyce Tan asked for discount 50% of payment to settle. They tried to get away of unpaid invoice with huge discount. No credit should give to them at all. Still chasing for the payment and they don't answer the call. Bad Business !!!

The order is created by Joyce Tan ( Manager of EDS) and we have all her email confirmation on file. All charges is agreed before process. Order completed without problem. Inovice sent at Dec 2015. No payment receive. On oct 24 2017, she tried to get away with $ 500 which is more then 50% discount on a over $ 1300 invoice. Her reason is she cannot found their own accounting record.

Asked their Accounting dept, Li Li cannot provide the check number at all. Either they have a very bad accounting system or they tried to get away with this. Either way, bad business example.

Details

Phone: (718) 995-4736

Address: 14909 183rd St Ste 210, Sprngfld Gdns, NY 11413

Website: http://www.edslogusa.com

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