The one star represents the lady that is in charge of linen and table rentals/event coordinator and the lady that does the flowers. They did a very good job and should probably join another company. The caterer/owner is not good by any means. Not a good customer service and she doesn't even know what is going on. Putting a menu together is probably the hardest thing in the world for this owner. We gave her a budget of $2500 and then she comes back with a $4239.99 quote, sorry but that is just very bad and shows a lack of interest in your customer. Besides this we waited on the first quote for over a month because she sent it to the wrong e-mail address. Then we decided to go with a pasta bar instead with well explained details of what we wanted and comes back with shredded chicken on the menu, which we never even asked for.Just look somewhere else.