I used my home warranty American home shield for a simple dryer repair, AHS sent out A&L Appliances repair the tech's Name was Ben and he indicated that he would order the part last Friday 4/8/16 it would be in early this week and he could finish the repair after waiting all week on them I called the office yesterday 4/14/2016 and left three messages No response , fourth try I got Sarah she said she would talk to Ben and we'll get right back to me with a tracking # and date when they could come back to finish & that she would call back with the tracking number but she never did so I called again today twice and got no explanation except for the fact she tried to tell me that she had been sick the day before and wasn't at work but she had taken my call I asked to talk to the repairman she said he wasn't available I asked for the owner, she said he too was unavailable and she refused to give me the owners name I had to repeatedly ask to leave a message for owner,dryer still not working
From Business: Sears Appliance Repair has over 6,800 trained technicians providing both product maintenance and repair solutions. Our techs are industry trained, well-respected …
I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.
Hands down, the best appliance repair company I have ever dealt with. They show up when they are scheduled to come. They ordered the part I need and got my washer going again As soon as the part came in it was the exact the amount I was quoted. I cannot say enough about how professional and prompt they are :)
5/10/17 Awesome !! Fast friendly service . Over the top wisdom and knowledge of our refrigerator problem . Mr. Albert saved us at least $800.00 . We will definitely use 1at Arkansas Appliance Repair in the future . Thanks , Mike and Family .
I needed to get my fridge repair in a timely fashion, they was prompt and very professional. I would highly recommend them to any one that is looking for exceptional service for sure!!!