Was in a precarious situation, as my teardrop trailer tongue frame broke away from my towing car at a busy intersection. I called Joe's Towing and his wife said he was picking up a vehicle and should be back to the yard in 10 minutes. I was just down the street from their yard. I called 15 minutes later and she said they just need to unload the car they picked up and come to where I was. 10 minutes later, I called again letting her know that Highway Patrolman said it needs to be removed immediately as it's blocking a dangerous intersection. She said Joe would be right there. I called again 10 minutes later and they refused to pick up phone. Patrolman waited patiently for another 5 minutes, then said he would need to contact another tow company (at a cost of $200 - mind you, I was 1/4 from my house where I wanted the vehicle towed) unless I knew another company who could come right away. I called Seguras in Lemon Grove and he came within 5 minutes and only charged me $80.