Well, let me start by saying i have never provided a review for any business. Maybe that's because before now, I never felt compelled to do so. I needed help building an exhaust system for my 1940 Ford hot rod which I had just spent every day of the last 10 months meticulously building from the ground up. I first called a few speed shops and though many of them did exhaust systems, they all referred me to Ed Hanson's for custom work. My experience began when I called Ed's and had the pleasure of explaining my situation to Barbie, who confirmed that in fact I had come to the right place, assuring me that I would be well taken care of. Arriving at my scheduled appointment, Barbie greeted my and introduced me to Kevin, an employee of 28 years and the mechanic/artist that would be sculpting an exhaust system worthy of my project. A few minutes later I was introduced to an unassuming man by the name of Ed Hanson. Ed immediately reminded me of my father; energetic, engaging and most of all, proud of his work, and his "family" of employees at the business he had built over more than 3 decades. I went over the car with Kevin, explained to him my wants and needs, and listened as he described how he would go about crafting my exhaust. Convinced that Kevin was the right artist for the job, I began to meander about the shop. I met Joe, another artist that's worked for Ed for more than 30 years and watched as he sculpted a meticulous exhaust system for a customer's near new Range Rover. I also continued my conversation with Ed. We talked about life, his family, his other "family" and his business. Ed is a very gracious person and took time out of his busy day (he was fixing the hydraulics on one of his many pipe benders) to talk with me about any subject I cared to bring up, and the more I learned about Ed the more I liked this man. Meanwhile, Kevin continued working his brand of magic on my car, occasionally calling me over to discuss his thoughts on any one of a myriad of little obstacles encountered on my particular installation. As Kevin was clearly well versed and knew exactly what he was doing, I wisely chose to follow his advice. Kevin was tasked with routing my exhaust up and through the frame with just 3/16" clearance around the pipe. The pride Kevin takes in his work and his attention to every detail showed as Kevin worked tirelessly to create the perfect exhaust system for my ride. I could not have been more pleased with the work Kevin did and highly recommend Ed's to anyone that needs work done on their exhaust system. In fact, I look forward to taking my son's classic 67 Camaro there next and having the opportunity to visit with Ed and his "family" again. Thank you again Ed, Kevin, Joe and Barbie for such a wonderful experience!!! Steven
My fave mechanic suggested Ed Hanson's Muffler service, saving me $400. Not only did they fix my problem cheaper than my &amp;amp;quot;general practitioner&amp;amp;quot; could, they happened to have the part in stock and were able to do the entire repair in one morning. How'd they have the part in stock? Funny story. Glad you asked. The parts dealer had dropped off a component for the wrong model of Mazda just the day before, and it was sitting on the counter waiting to go back. And then I showed up. Perfect timing! I hope never to need again to enjoy Ed's excellent service, but if I do, it will be a consolation to me.
Ed Hanson saw me checking his hours on Sunday when everyone was closed. Ed just happened to be there, and opened his doors for me and fixed not only the hole in my exhaust but corrected the poor design of my system that caused my problem. I think that says a lot about this mans customer service standards and the pride that he takes in his work. I've been back a few other times and every time its the same quality and service!!! he and his staff are very professional, friendly, and helpful. Great prices and reliable, I will always go to Ed for all my repairs and questions !!! look no further Eds is the place to go!
Knowledgeable and friendly service. reasonable rates. Took my kid's car there for what I thought was a muffler problem and had them check out the car. It turns out there was a minor thing to fix the "muffler" noise. However, they discovered some other things to repair that were necessary. He showed everything to me and I even looked at the parts after removal. I appreciate that he did a safety check on my daughter's car and found some things that should be attended to right away. I will take my cars there for repair again. The shop is clean and professional. The staff aim to please.
I heard about Ed through the guys at SD Tint (another good spot). I called him to schedule an estimate for an exhaust that I was looking for. I asked if I could come in on a weekend since I work during the week but he told me that his shop isn't open on Saturday or Sunday but he would come in for a few hours and take a look at my truck. Cool. The Friday afternoon before my appointment, my schedule opened up and I called to see if I could come in that day instead of ruining both our weekends. He said that worked out and I went in. I was able to get out with work finished in 1 1/2 hours.
I needed a new catalytic converter for my van in order to pass smog. A friend referred me to Ed Hanson's shop, and I was very pleased with their excellent customer service and efficient repair and installation. While waiting for the work to be done, I observed that the mechanics take pride in their work and that they are appreciated and respected by the owner as well as by the customers. The job on my van was completed the same day, and everything is still running just fine. AND . . . my vehicle passed smog!
Ed is just a great guy. Absolutely zero BS and you can have complete confidence that his staff can fix whatever problem there is. In my case it was a custom mid pipe for my Jeep to clear my front drive shaft. Not only was there solution a thing of beauty, but he helped me out getting new catalytic converters at cost. Now I can finally install the front driveshaft and get to wheeling. Basically from the simplest muffler jobs to jobs that require creativity and invention, Ed is the man.
I wish I could rate this business higher then 5 stars. Extremely rare to find a business that doesn't try to take advantage of you. We brought our full size RV to get the exhaust system checked having been told by several mechanics it was the source of some random engine stalls. They got us right in & checked it and said no problems here you're good to go. Could have easily did unneeded repairs but did not. Highest caliber service I would easily travel 100s of miles for their service.
Ed is just a great guy. You can have complete confidence that his staff can fix whatever problem there is. In my case it was a custom mid pipe for my Jeep to clear my front drive shaft. Not only was there solution a thing of beauty, but he helped me out getting new catalytic converters at cost. Now I can finally install the front drives-haft and get to wheeling. Basically from the simplest muffler jobs to jobs that require creativity and invention, Ed is the man.
Ed is very fair in pricing and he and his staff provides a very honest and expert welding job with superb service. Job is very clean and neat. Ed and his wife are very good in their exhaust systems knowledge and customer service. I highly recommend Ed Hanson Muffler shop for their work. Wife's Subaru easily passed smog test later that day with extremely low emissions. Catalytic converters do work very well in reducing exhaust emissions. Very good people!