Great experience, quick sale of my home, worked hard making my life easy throughout the process. Even followed up with the buyer and lender to keep things on track!
DJ at Diamond Homes did a great job selling my home. He took care of things I couldn’t because I had already moved out of town. DJ was quick to respond to questions and was quick to follow up on realtor feedback. I definitely recommend him.
Horrible. Rude. Never admit their mistakes. I would give a negative rating of stars if possible. They charge ridiculous fees for sub par work. I would never choose this company if I had a choice.
There is absolutely no benefit to the extra fees we pay to Charparral Management. People who work for them are rude and dismissive when confronted with problems regarding their service. I liken this company to a leech. All take and no give.
Not sure how Chaparral Management Company (CMC) managed to get 5 stars in some reviews. Likely a plant to skew the rating. This company is a typical HOA parasite. We get it that HOA's interests isn't for the homeowner's benefit but there is some expectation of value however low that may be. In the case of CMC there is no value added. All associations managed by this CMC need to kick them out and hire someone else. We live in Champions Woods and CMC's ghetto mentality clearly reflects their disconnect with their rate payers. We have low expectations and understand that if CMC is not brain dead, they will be designing rockets. However, even low expectations seem to be too much of a stretch. If most of us can afford to pay property and school taxes and HOA fees, what makes CMC think the occasional missed mowing equates to being negligent? That we're busy but we will pick up our wind blown waste cans despite the CMC agent's opposing view? That we understand CMC lacks common sense and its preference to constantly validate that premise. Is the notion of proposing better general maintenance and efficient watering devices for common areas to show fiduciary duty so alien? Is better customer relationship in lieu of sending justifiably petty violation notices as a pretense of job performance a harder thing to do? If CMC is so busy that answering the phone and returning a phone call is tedious, maybe it's time to amend the charter, impose a Service Level Agreement or get the HOA board to fire them? I could go on and on as CMC makes Comcast look like the genius of customer service.If you are reading this and you are a homeowner, rally and get your lazy HOA board to boot CMC. Change inevitably is good. Like they say: between the devil you know and devil you don't, pick the one you haven't seen before. If you are CMC, you need to understand you can change your business model. Strong arm tactics only work if you're running a prison camp. Maybe we need a twitter hash tag #ChaparralSucks. At least we can have some laughs for money we spend without getting value.
Horrible company. Avoid at all costs. Known only for harassment and frivolous complaints, there is no actual positive results of their existence.
I have lived in my home for a long time. Star Realty is the best landlord I have ever had. The previous company was very bad. I like Star Realty.
I HAVE TO SAY I'M SO DISAPPOINTED WITH THE CUSTOMER SERVICE. I SPOKE WITH SHERRY MCSHAN AND SHE WAS EXTREMELY SHORT WITH RESPONSES. I WOULDN'T WORK WITH THEM EVER, NOR WILL I RECOMMEND TO OTHERS.
We are renting a home from them now. When we moved in the old lady told us she would have the yard mowed prior to us moving in., Never done. Lock box was never removed. We ask them to remove it never done. Ask them to have the house cleaned and carpet cleaned. Never done. Asked them to touch up the paint in certain areas. Never done. Garage was filthy we had to clean. Sinks and bath tub were never cleaned. Air filters were never replaced. Whoever cleaned here was blind. They have never ask us about the lock box. My husband had to remove the knob to take it off. The owner is wasting her money on these folks. They never disclosed the train track behind the house either. Blows the horn all night long. Dog hair was also all over the stair well. The neighbors next door are Cra-Cra. I heard them banjo's playing when we pulled up. Husband came over while my husband was sitting on the porch all pilled out or something. He started taking crazy. All the neighbors say they are trouble makers. Beware of this company..... They should have guns and a mask. House is not worth 1.675.00
Terri & Jon aer is a great realtor. But nothing ever really gets accomplished much in my opinion with the guy named Justin. Idk.. That's just me..