What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
21027 Interstate 45 Suite ASpring, TX 77388
From Business: At AutoNation Chrysler Dodge Jeep RAM Spring, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factor…
888 North FwyHouston, TX 77037
1515 S Loop W Suite AHouston, TX 77054
From Business: At AutoNation Chrysler, Dodge, Jeep, RAM Houston, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM fa…
21777 Katy Fwy Suite AKaty, TX 77450
From Business: At AutoNation Chrysler, Dodge, Jeep, RAM Katy, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM facto…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
R & E Automotive is without a doubt the best there is! Since finding Elad I have not let ANYONE touch my Suburban but him. He did it again today. Yesterday after returning from a vacation I could immediately tell that something was not right and the breaks felt odd. This was at 1:30 AM at the parking garage. I got home and went to work the next morning. My husband took the car to him. Elad called me and assured me he would take care of everything and would have me ready by the end of the day. True to his work my breaks were redone and I was good to go. Elad then arranged to get my car to my husband. By the time I got home from work I was back in perfect order again!
These guys are the best when there old employee mess my wrap up on Audi A7. I was upset when I went back to tell them about it they fix it right away. Thanks Johnny your the best from Mr. JOE
The timing on my car was going off. I suspected the cause of the timing issue was due to an issue with my crank hub. I communicated this to the owner, who refused to inspect this and properly diagnose the root cause of my issue because he said it would cause him too much extra work. I requested several times to have my crank hub inspected, but instead of listening to the customer and checking, Alex, the owner refused to do as I requested and mocked me, which is poor customer service and completely unprofessional. I Instead of inspecting the components I requested, Alex simply retimed my engine (which is the exact thing that was done locally and failed prior to shipping my car to ABR. As soon as I received the car back from ABR the timing immediately went off. ABR kept my car from 8/14/17-12/19/17 and did not actually resolve the issue that I shipped the car to them to resolve. I had to send my car to another technician, who confirmed the issue was with the crank hub just as I had suspected. ABR failed to properly repair my car because they refused to listen to me. I was without my car for 4 months and then had to send it elsewhere to have it repaired. All the time without my car and the money I spent for ABR to simply retime my car and overcharge for it at that. Not only did Alex, the owner of ABR, refuse to listen to my concerns he mocked my request. In the end I was right and had Alex listened to me, my car could have been returned from ABR repaired properly as I expected. He tried to blame the issues with my car on tuning, which is funny because I use the same exact tuner as ABR and tuning was not the issue. Then to top it all off after wasting my time and money and returning my car in the same exact condition in which it was sent to him in, he mocked me on social media then blocked me to keep me from responding. ABR is overpriced, unprofessional and far from punctual and if that's not enough they will openly bad mouth you for their mistakes on social media.
I have always had great experiences with the repairs the level of professionalism, courtesy given by every employee and The Owner. I would recommend Bertini's to all friends and family with European Cars.
Champions Car Care went above and beyond to make my experience very pleasant. I came in at closing time for a tire repair while I was talking to the manager there. Tech noticed my inspection sticker was about to expire and so I was able to get that done as well. While I was there they mention to me that my maintenance schedule is due but didn’t push me to get them done at that time which I really appreciated because I needed time to think about them and work them into my budget. They stayed an extra hour to just take care of my car and gave me a quote for my future services.I will be back there soon.I recommend this shop to all my friends.
For over five years I have trusted Mike at Discount Auto Clinic with my cars. Always professional and accurate. When Mike repairs your car you can be sure it is done right. Have over 100,000 miles on a Lexus Rx350 that I was thinking of trading, but it continues to run like it will be with me indefinitely.
Great service, pleasant experience. My 2010 sport needed brakes and service, British Unlimited got me out within a day. Highly recommend!
Great service, brought my vehicle in and was surprised there was no charge to diagnose and clear my check engine light! Will definitely bring my rover back in for anything needed!
Lincoln Review:I purchased a new MKX from Planet Lincoln (hwy 45 and on the same lot as Planet Ford) in 2014. The purchasing experience was fine except that I agree with others comments, they do try to sell you a bunch of stuff you don't really need. However, once you purchase, the misery will begin when you take it back to use the service department. My vehicle has 24 months free oil change and tire rotation. During that period, After my first experience for an oil change, I dreaded going back. It was a terrible experience. 1st Experience: Three hours to wait for oil change. 2nd Experience: Warranty repair on door molding they made sound like was my damage. 3rd experience: 4 hour oil change (free isn't exactly free).Last experience: Dropped car and was told 5 hours minimum before done.No call all day so I called them only to be told the service dept. was closed and I could pick it up on Monday. I explained that was not acceptable since I did not have a loaner car and would be needed my vehicle for work.After multiple "nothing we can do" I asked for the manager. The general mgr also said they were closed.I repeated it was unacceptable and get my car. He called back to say he found my car in "make ready" and had jumped over the service counter to get my keys. He would leave them at the reception for me to pick up my vehicle. No apology for the confusion, or trouble (stress) they had caused me. Sure enough, keys were at the reception, nobody greeted me to apologize for the confusion, just handed me my keys. The receptionist was nice and I did apologize for her for getting turs and upset but I needed her to understand I had to have my car back.We are looking to trade in for a new vehicle which is why I wanted to finish out the protection plan I had paid for. I can certainly say I will never buy from Planet Lincoln again in my life. I wouldn't even take a free vehicle from them if it meant I would have to return to their service department.
Went in for an oil change and for some more work done cause my truck needed service. Very knowledgeable staff and they were very helpful. Pricing was very reasonable. I recommend them to everyone I know. Thanks for y'all help
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.