I like the way he saved me lots money, Others wanted to charge me for lot more for the same job, He fix my pump and the heater, thanks keep up the good job.
Steve put our pool in several years ago. It is a resort. They did the work, showed up with the workers, swim up bar in a full-kitchen palapa under grass hut with 70" TV and outdoor surround sound system, salt, firepit, jacuzzi, pool beach and real beach, 10' waterfall with slide, volley-ball, multi-level decking even personally built the fence around the pool equipment that includes a auto-water filler and operates off a remote... could not be happier with this completely custom pool and the work Steve did.
Such life savers! They have the most unexpensive Plaster !Recommend them.They are really fast with whatever project they have on mind.
We are looking to build a pool with a budget of $50K. I called South Beach Pools to get an estimate, booking an appointment at 4pm with a guy called Steve who, I believe is the owner since during my research his name came as the owner. Also, during the called he sound very professional and asked multiple questions. I had to leave my job earlier since my wife and I wanted to be present during the estimate. This guy Steve never showed up nor called to reschedule. Don't waste your time with this company, look for another builder. If they don't show or call when you are ready, imagine how would it be during the building process.
I had a filter and salt cell clean done the day right before I was heading out of town. I was experiencing algae and low chlorine so I scheduled some one to come out. They were fast and diligent and came out the next day. Rick and Ryan upon arrival notified me that I had a general fault code and my flow sensor was out. They changed it and fixed it the same day and this is why I am rating this a 5 star because I believe you pay for what you get and inspite of there comprehensive response they were very knowledgeable as well. I will continue to use them as my pool service!
Bob came out to the house to determine if I had a leak cause my pump to barely work. He verified I did not have any leaks but determined I had some blockage in the pipe between the skimmer basket and pump. He resolved that and got some good pumping action going. Since the pool was full of algae (the pump had not operated for about two weeks), Bob told me I'd likely have to backwash soon. He was right. In fact, I had to backwash a couple of times until enough algae was removed to stop clogging the filter. I am completely satisfied with how it all turned out. Thanks, Bob!
No one in the office to answer calls or follow up on my work done. Maybe they are out of business now, a return call would be nice.
Stay away from this store! They lie and sale at a triple price. They ask you why you live at Woodlands if you cannot afford? Bad service.
The retail associate was very knowledgeable and helpful in repairing my old spa. He went out of his way to procure the correct part and install it properly. He was sociable and friendly and worked promptly on my repair. I certainly will request Jesse in the future on all of my spa repairs.
Great pool service ...good communication