Bragg Used Appliance
409 N Bragg Blvd, Spring Lake, NC 28390
Place totally sucks. Recently purchased a fridge that worked for a very short period of time. Call and they said they would send the the repair man out the next day. We waited a week and nothing. Called several times and nothing. Finally went to the store and they said they would swap it out with a new one and deliver it the next day. Well that did not happen and we waited over a week before they brought a new one out. The guys dropped it off the truck, messed up my door jam forcing the old one out and plugged it. Of course it did not work. Several calls brought the repair man out. He said it was bad and should not have been delivered. He said they would send a new one out. Again waited for a week and nothing. Called several times and was told a new one was on the way, nothing. We loaded it up and returned it just to get rid of the POS. Please be careful dealing with these guys. They do not honor their word.
Great machines for a good price. Owner is very professional and straight forward. He stands behind his words no matter what. I have purchased a washer & Dryer set and I had no problems. My sister's as well bought from this company and had only a tiny tiny problem and they came the same day and fixed it. Something we probably could have figured out but they came anyways with no charge! great company, great team and great owner!
These People Done Their Best They Can To Provide Outstanding Service To Clients. With Me, I Give Them Two Thumbs Up For Their Hard Work. The Appliance I Brought From Them For Over A Year And My Washer Machine, Ice Maker Fridge And A Dryer Machine Still Working Properly. Didn't Even Had To Use Their 1 Year Warranty. Im Pleased With This Company.
Unfortunately, I found that my wife and I are somewhat concerned about the ability of Bragg Used Appliances to be able to deliver a decent product in a timely fashion. Their products come with a "1-year warranty" but just try to get them to come out to fix their product and see what happens. We bought a freezer that ran for thirteen (13) days. We called for repair service and got the run around for about a week. When we brought up the fact that we lost $450.00 in food, they looked as us as if we grew two heads. Front desk staff is unprofessional and other staff members don't know what's going on inside of the business so a customer just can't get help. The young lady at the front desk (Aliesha or Aliejah) has absolutely no clue about how customer service works nor what it means. She'd be more successful in a career selling used dentures.
This business leave much to be desired.
i am a military spouse I went there and I spoke to the owner and told him my situation I needed washer and dryer but only had $175 and my husband is deployed he went ahead and let me picked out the washer and dryer of my choice and delivered it and set them up for me.
My husband and I got station in Fort Bragg,NC upon arrival to Fayetteville,NC we were looking for some appliances. We asked some soldiers that we knew in Germany and they told us to go to Bragg used appliances.we decided to go to the location in spring lake. The had great appliances and great prices.120 day warranty. This Place is Fabulous !