04/12/2018OverallExpertiseFacilityProfessionalismI was not impressed as this was my first visit to Dr. Higgins, his bedside manors fell short to what I was use to. While checking out I was told the shot cost $1.79 which I thought was odd, then she told me she made a mistake and that it was $28.00 something, now I just got a call and they said the price was wrong again, and that it would be $68.54 for each injection, and thats four more times. I have had an injection in my other knee which was a one time injection just a stronger dose, when I was in Tenn. the doctor explained everything before and while he was injecting my knee. And also what I should be feeling after the injection. Doctor Higgins basically said nothing, I had to continue to ask questions as to know what my limitations would be. I was told the end result would be a total knee replacement, I asked if there were other options and it was basically no! Which I went home and started doing some research finding there are other options to a total knee replacement that are non-surgical. Also when I was checking out I asked if I could schedule another appointment for both elbows to hands going numb, she asked which one did I want to make an appointment for, I said both elbows and hands, she told me they only do one thing at a time, I said it might be stemming from my neck surgery I had done in the past, then they wanted for me to get all the records from my past doctors which I understood, but I was blown away when she told me they only look at one part at a time. I think this is how they make money. Instead of taking the person as a whole issue, they do one thing at a time. This was a totally different experience which I am not use to nor am I pleased with. I won't be going back, next time I will do more research on the Doctors before I make an appointment.