Spring Hill Regional Hospital
10461 Quality Dr, Spring Hill, FL 34609
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If I could give zero stars I would. This place is a DISGRACE!! They are neglectful and bordering on harmful. My 80 year old mother with a broken back and foot from a fall was basically ignored. Left in her bed for 4 hours AFTER asking to use the bathroom. So long that the nurse who finally came in said well your sheets are dry, well no kidding, it has been 4 HOURS!! Did she change the sheets and gown...nope! She didn't get those changed until a day and a half later. One night a toothless uncaring male nurse came in to give my mother a pill, she was in the middle of a negative reaction to another medication, unable to move or speak, he shoved the pill in her mouth and poured in some water and left. The pill dissolved in her mouth and poured out on the pillow, and the plastic cup he just dropped on her became wedge under her chin and neck for hours! The nurse practitioner that was covering for the doctor, never comes in to see her, never introduces himself, and while being wheeled to a CT scan, she had no idea why she was getting, blurts out in the HALLWAY, while she was being wheeled out, that "oh, yea you have a mass on your lung that they found on the ER x-ray" REALLY??? How many laws did that little episode break? HIPPA maybe? Now we wait almost 48 MORE hours and actually NEVER get the CT scan results...go figure. His name was Micheal, and after complaining about it, he was going to be "spoken to". I doubt it. After many more incidents l;like this, I requested my mother be moved to another hospital, THEN comes the response, the big wigs upstairs. Who seemed very concerned and empathetic. I was begged to give them another chance and to not move her, so I left her one more day since NOW there was a ridiculous amount of care being given, nurses in every 30 minutes, all concerned with my mothers comfort. Until I left for the night, then back to no nursing response for anything. I believe thy are bordering on Elder abuse, and they are DEFINITELY neglectful.
My husband was admitted as a patient there for about a week and this is what I observed. The nursing Staff were GREAT! But the administrative staff are in easy simple terms The biggest jerks I have ever seen and heard. I over heard the night supervisor I believe her name was jill talking about patients in a demeaning manner some of her comments I found to be somewhat inappropriate, sexual in nature and then she would berate the staff in a unprofessional manner. no one should have to work with that type of abuse. I see now why there would be a shortage with people like herself at the helm. there was one nurse though that did stick out I thought was vulgar, she kept passing gas all the while I was there. despite the protest of other co-workers she still continued to pass her foul odor.
if it were not for those two I'd say it was satisfactory. I really feel sorry for the nursing staff though. They deserve better treatment than what I have observed.
I was in this hospital on August 25th 2014 for a Hysterectomy. My surgery was scheduled for 12:30pm. Prior to this, I have had other surgeries like a Myomectomy and 2 Laparoscopies. I had my other procedures in Tampa and was treated very well. I didn't have one single problem. Before I went into surgery everyone was very nice and accommodating. When I got out of surgery..........I was ignored. I spent 4 hours in severe pain with nurses leaving me alone for long periods of time and not getting the medication I needed to be comfortable. I have never felt so much pain and to feel it for 4 hours.....OH MY GOSH!!!!! When I finally did get a nurse, Sarah from the surgical center, she had zero bedside manner!!!! When she took me to my hospital room (86W) she kicked the bed down hard to adjust the level of the bed......all I could feel was severe pain on top of severe pain. Finally, another nurse came to ask me if I needed help out of my bed and Sarah answered for me..... saying, "No she can walk." Yes, I can walk, but I just had my uterus taken our of my body.......I needed someone to help me get out of the bed!!! On top of that, I still didn't have the proper medication and was dealing with the pain from surgery with no real medication. When Sarah did bring me to my room. I had to wait in the hallway because my room was not clean or ready. When I finally got to my bed......my family came to sit in with me. They noticed a transportable toilet sitting by my bed. They smelled something funny and opened it. There was still feces in it!!!! The head nurse who was the daytime shift, left used needles on my bed.That evening I ended up being nauseous and in severe pain again. It took about 3 hours before I was taken care of and that was with pushing the button and my husband going and asking for a nurse several times. It seemed like there was never a nurse to take care of me. I was somehow consistently forgotten about. I am strong when it comes to pain, so please understand that for me to complain about this.....it is severe!!! It seemed as though not one person really cared about what was happening to me! In the a.m. I finally had a nurse that they brought in from ICU who was very kind. However, I was sharing a room with another patient and I had to be able to urinate into a bowl. The nurse left the bowl in there and the other patient kept urinating in it too. Our urine was getting mixed. When I told the nurse......she just dumped the urine in the toilet and left the used urine bowl on the edge of the shower......not cleaned or taken away. It is scary, honestly. What about other patients with more severe issues than myself? I encourage you to read the google reviews. After I wrote mine, I began reading the others. Same thing across the board and very disturbing!!!! This is a TERRIBLE HOSPITAL!!!! It would be very sad to see someone ignore this REALLY BAD management and lack of care for patients and sanitary issues.......which I would imagine being of high priority in a hospital.
I had the most pleasant experience today. I had my hart shocked back to rhythm as I had a-fib in the outpatient department. Everyone was extremely pleasant and professional. All went perfect and I personally am very happy with this hospital. My wife gave birth to our son here as well 9 years ago.
Nurses here seem very experienced and are very helpful. Even the director of the hospital visited me to make sure I am provided with the best care possible. Amazing!!! This never happened in other hospitals that I have been to with my mother when she was sick. My procedure went all according to plan and was successful. The only small thing I can complaint is the phlebotomist that had to swirl the needle in my arm which kind of hurt and made me uncomfortable. Although I must say my veins are not what you can say easy to draw blood in the first place. Overall I am extremely happy with the care I received here.
They dont even deserve one star!vMy daughter had a baby there a week ago. she was in full blown labor and left in waiting room crying for half an hour, then made to walk all the way to the end of the hall into a filthy room with ants all over the floor and ignored for another hour. They said it wasn't labor, it was a bladder infection, they never checked her or did urinalysis, I had to contact the doctor and nursing supervisor before the charge nurse finally examined her and declared she was in labor and they were scheduling a c section immediately ( she cannot deliver naturally) she should not have been allowed to progress as far as she did, she was in grave danger the entire time she was there. trying to deliver naturally could have killed her and the baby. this is the most horrible hospital and the worst care ever!'
I am like POSITIVE that the only way anyone can get a job at Spring hill Bayfront hospital is to pass their personality test.. I have never met so many happy nurses, doctors, CNA's, cafes staff , and cleaning crew before in my life.
I told Jon they must have one awesome boss. I didn't meet 1 rude person in the 3 days I was there. I'm so happy I came to this hospital.
We had an awesome experience in Bayfront Hospital, especially at "The Baby Place". Everyone was so friendly, and knowledgeable. Kim one of the ultrasound techs was really great! She was so friendly and nice to us every time we came in for a fetal ultrasound. The 2 RN's that were really awesome were Julie, and Danielle! When my partner had to have a C section she was scared, and Mia was the surgical asst. that calmed her down, and made the experience much more tolerable. She was great too! Thanks To the staff at Bayfront for delivering our beautiful baby boy!
Unbelievably Bad!. my son shot him self in the hand with a BB gun. We went to ER , they never washed the wound or offered himy atylonlo for pain , Nothing! after two hours, they X rayed it,said yes there is a Bb in his hand, ( but they don't remove them) Told me to go see his Primary doctor in the Am for a referral to another hospital? basically they just do X rays! nurses just sat on there butts eating doughnuts the whole time. Not if my life depended on it would I go there. Spring Kill Hospital is the official name of this place.
I was brought to this hospital by ambulance for bacterial pneumonia in both lungs. My oxygen level was in the 70's. While in the emergency room I had a woman wake me up and tell me that I needed to pay her $150.00. She didn't care what condition I was in just wanted money. I was so sick I didn't know where I was let alone in the condition to think about paying this woman. I laid in the emergency room all night. When they finally bought me to a room it was discovered that I had wet the bed. I have no idea how long I laid there in a wet bed. A nurse helped me out of bed and helped me change into a dry gown. I still had the clothes on that I wore to the hospital. Another nurse in the room stated to me that I needed to take a shower because I smelled. As she was saying this to me she was holding her nose closed. I was shocked by her behavior. They changed the sheets and put me back in bed. While this was happening I was connected to oxygen and very weak. No one came in afterwards to give me or ask me if I would like to have a sponge bath. I had wet the bed and was covered with urine and they put me back in a clean bed. I laid there for 8 days and for 8 days no one changed my sheets or bathed me or offered to help me get in the shower. I never had a CNA come into my room and the nurse only came when it was time for my medicine. On the 6th day I did manage to get up and bush my teeth and wash up in the little sink that was in the room. My hair which is down to the middle of my back was disgusting. It was stuck to my head from not being washed. They did bring me a longer hose for the oxygen and told me that if I needed to go to the bathroom I could now make it with the longer hose. I would get to the bathroom ok but then I would get dizzy and would have to sit there a while before I could return to my bed. One night I needed to have the needle in my IV changed out. The nurse had to call someone else to do it. I was in the bathroom when this male nurse opens the bathroom door and tells me to hurry up, he's waiting. I guess I wasn't fast enough because he then opens the door a second time telling me to hurry up. Very RUDE! When you go to this hospital you are basically on your own. I have surgery scheduled next month but it will NOT be at this hospital. I have been making monthly payments for the last year and all of a sudden this month they turn me into a collection agency. And let's not forget the wonderful food. If I had thrown the piece of baked chicken against the wall, it would have put a hole in it. It was a hockey puck!