The September To-Do List »
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
From Business: It is our goal and pleasure at County Line Animal Hospital to provide quality pet care at reasonable fees. This allows for the best possible care and services for…
From Business: We're a progressive small animal clinic committed to maintaining one-on-one relationships with our clients - and to an individualized approach to caring for pets.…
I am suprised to see these reviews. I have been taking all of my pets to County Line for years. I have always found them caring and nice to deal w…
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From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
When getting a new pet, you may be concerned about whether pet insurance is right for you. Find out if you should work pet insuran…
Paying for your vet's veterinary costs can get tricky. Learn how to make the most of your vet visits and pay for your furry friend…
I am suprised to see these reviews. I have been taking all of my pets to County Line for years. I have always found them caring and nice to deal with.I personally have been thru some serious issues with past and present pets and found that if you just speak with them and explain your situations, they are VERY WILLING to work with you. I found Dr. McMahon after having much worse experiences at other veternarian offices and basically getting ripped off for surgeries and other treatments that were not necessary for my pets. I have been going here for many years and have never had a bad experience, and now my children take their pets there and also say they have had a much better experience than other places.I find the doctors and staff to be top of the line and would recommend them to any of my friends and family.
Ginger answered the phone (after having me on hold for five minutes) with an attitude. First, I kindly told her I was interested in finding out some information about their facility and needing to have my dogs vaccines updated. Her response to everything I said was "ok so..." and I informed her i moved in November and did not currently have a vet, she again responded with "ok so, are you looking to get prices or what? *sigh (like people make with disgust)*" ...wow. with that kind of attitude, what makes a place think I want to have one of my three dogs ever under your facilities care? Drink some more coffee or stay away from the phones if you hate your job that much.My advice: Stay away unless you want to be met with rude, unprofessional and abrupt staff. As a potential first time client, they certainly lost business.
Awful, just plain AWFUL. I am not one to bother with reviews but this I could NOT keep to myself. I have kept this office as our pets' primary vet as they are conveniently located within reasonable distance from our residence. However, today was by far the utmost worst service received from them. My dog had surgery the night before and prior arrangements had been made ahead of time by the ER staff to transport my dog to the County Line office for further observation throughout the day. Upon arrival, I was brought to the exam room where the tech came in to ask a few questions and left. After waiting with my post-op dog for quite a while, who was also clearly in pain, the tech returns to the room to notify me that the "doctor had not arrived, had no idea when she'd be in" and to add insult to injury indicated that "even when she arrives, there are several appointments ahead of me." I gladly walked out of that place and took my dog and business elsewhere. Just plain poor service and extremely unprofessional staff. Save yourself and your pet the trouble and take your pet to someone that truly cares.
Stay away from these people.The office staff is over worked so they cannot properly care for the dogs and cats.It's a direct result of the manager who has for some time now been a difficult individual to work with.I'll keep it brief as I do now like long drawn-out reviews myself.Among the many small issues with the office management the two largest were the first one when my mother had an emergency with her pet he did his best to turn her down and only my persistence encouraged him to let her come there. I can't understand how anyone can turn someone down for an emergency but he certainly tried. The last one it's much worse. I had personally called to set up an appointment. To put my animal down. I asked to speak to the office manager the receptionist told me he was not available and then proceeded to make the appointment with her for 4:30 p.m. that day to put my animal down so he would not suffer. we call the office at 4:40 and then instructed us that the doctor had already left for the day but they tried to get ahold of us. Gathering artwork in shock we ask the office manager how in the world could you do that to someone he simply replied your appointment was at 4:10 I saw her write it down he said to us.Blatantly lying to me of course has the receptionist made it clear he was not around earlier. I hope people hear these words and I hope they understand that even if this doctor was once good his office management has made it impossible for him to continue to be so.I will reach out to other reviewers that have had negative experiences . I will make it a personal goal to make sure this individual is held accountable for his actions, I will report to veterinary reviews, business , and ethical review agencies in hopes to prevent this from happening to anyone elsePlease be careful with your pet this place.No one deserves to go through what we just went through.They turned down our dying dog because we were 10 minutes too late.
The staff is so kind and gentle and made my LillaBelle feel comfortable and loved. Highly recommend this professional group of caring animal lovers!
this place is closed. Gulf coast vet took over different location, same number
Dr Jones has taken very good care of my fur baby. I would not trust my baby to anyone else. Ty Dr Jones.
The new vet Dr Hamilton is great. He is very personable and caring.He is knowledgeable and tells you the problem on a level you understand.Very down to earth and cares deeply about your animals.They are changing the name to Gulf coast Veterinary and moving across the street soon.
I have 3 small dogs that I have been taking to County Line Animal Hospital since I moved to Florida in 2009. Recently, I took two of my girls there, Lexi and Tess. Lexi had her annual checkup, vaccines, blood test, etc. In addition, I picked up a month supply of Comfortis for all three girls. The main purpose of bringing Tess was to see if the vet thought it would be ok for Tess to be spade, considering her age. He told me it wouldn't be a problem. I also asked if a little bump on her back was a tick. He said it wasn't, that it was a harmless mole. I scheduled Tess for her operation that will be performed later this month. I was charged $184.00 which I paid and left. This past weekend, 9/7/13, I was thinking about the visit and thought the cost seemed a little high. After looking more closely at the bill, I realized that I was charged $41.00 for an OFFICE VISIT/PHYSICAL EXAM for Tess. I called and spoke with Gary. He told me I was charged $41.00 for the vet to look at the mole. WOW!!! It seems to me that he should have performed the COMPLETE PHYSICAL EXAM for which I was charged $41.00. I suspect that would have included, telling me that Tess didn't have a tick. Look folks, as far as I'm concerned this is a TOTAL rip off. The main purpose was Lexi's annual and to ask the vet about Tess regarding spading. If they are going to charge for a PHYSICAL EXAM they should do one. Isn't there a law or something about truth in charge disclosure....You know like the vet saying... If I tell you what that little bump is, it will cost $41.00 dollars... And, if there is nothing in the law about disclosing truth in charges, how about a little, oh geeeeezzzzz, I don't know... CUSTOMER COURTESY. I know these vets are worth it, but $41.00 cost a working stiff, making minimum wage of $7.79, over 5 hours of work to pay for. Finally, I do want to commend the vets and technicians that work there. They are all very professional. I suspect that Gary, the jack of all trades guy, gets most all of the customer arrows and has become somewhat hardened (customers can be wrong contrary to popular belief) but that doesn't mean that you folks are never wrong and charging me $41.00 and not getting at least a physical exam is one of those times. Remember, 90 percent of the time businesses don't know why they lose customers. Be happy when someone complains. It can only serve to make you do a better job, if that is something that interests you.
If you have not used Dr. Jones at garrison Animal Hospital, do yourself a favor; stop by and check it out. Dr. Jones and his staff display a genuine care for all animals. The service is always timely, diagnosis is accurate, and treatment is correct. I've tried several vets in the Nature Coast areas over the past decade. I will use no one but Dr. Jones for my six pets from now on.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.