DO NOT use this service... They are not reputable. I hired this car service for a friend, who has health issues and just lost her husband. I was told she would be picked up in a Cadillac.. what showed up was a van... not in good condition. The A/C didn't work. It was a 90 degree. They had no GPS ( I had given the address of where she needed to go when I scheduled this trip). The driver did not have the address. Driver wanted to take 19S... from Weeki Wachee to Reddington Shores...... the slowest possible way to get to the destination. That was not acceptable... ended up taking Sun Coast Pkwy. Driver couldn't find address... I called the owner to express my disappointment in the service. He told me his driver has been with him for 12yrs, that there was nothing wrong with the vehicle or the A/C. I asked for half of the cost $80.. $40 be refunded as good faith. He refused. I have used many car services and this by far is the worst!!!
From Business: Embassy Limousine and Sedan Service's goal is to set a new standard in dependable, luxury transportation for the entire Tampa Bay Florida Area.
I booked the service two days before a red eye flight back from the west coast. The cost was $70. Charles told me he needs to charge the credit card over the phone because the driver does not credit card machine. I gave him my card. He told me to call his number because he can't give me the driver's number at the moment. I should have seen the red alert.When I arrived this morning at 6:20, no car is waiting. I called Charles multiple times. When he finally picked up the phone, he told me he has no record of me. He then accused me giving him the wrong date. He does not have the wrong date either. Kathy's car service under Charles is not reliable. And Charles doesn't understand customer service either. Don't use him.
Rick was great. I call last minute for a ride and he showed up on time. couldn't find one thing wrong with the service and believe me I tried. I would recommend this taxi service to everyone.
Rick was on time picking us up from Spring Hill and going to the Tampa airport. The car was super clean and comfy. I will definitely use him again and recommend him to my folks who live there.
TWO DAYS IN ADVANCE--TWO DAYS IN ADVANCE-- I called and scheduled an appointment for a 2:30pm pickup for a 2:45pm doc app. i called at 2:35, 2:40, 2:50, etc. at this point, i was also calling my dr. who charges a late fee! not to get too into it...its 4:40pm...no show, no call. THEY SUCK! DO NOT WASTE A PHONE ON THESE MORONS!
Vans or 4 door sedans are not limos.