What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
430 E Sprague AveSpokane, WA 99202
From Business: Downtown Auto Specialists has been serving the residents of Spokane and vicinity since 1984. We are locally owned and pride ourselves on our expertise and honesty…
422 E Francis AveSpokane, WA 99208
From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America’s #1 bodyshop, Maaco Collision Repair & Auto Painting ar…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Bad company won't honor warenty made a lot of excuses not to fix the problem but never did wish I would have gone somewhere else tired of dealing with them very costly to me
I was very impressed in every regard. Prompt, friendly estimate, and the first thing Wayne did was try to locate good used parts. Unlike other body shops I got estimates from, when he could repair a damaged part rather than replace it, he did so gladly. The quality of the work was first class, and the car was finished and returned to me two days earlier than estimated. The price was, I kid you not, about half what it would have been anywhere else. I'll never go to any other body shop!
Had a issue at first, We understood it was not their fault but as soon as we let them know about the problem they went above and beyond to make sure we were taken care of. will highly recommend this dealership to anyone looking for a used truck
My experience at Hopkins Auto was fantastic. I went in to have a brakelight changed and to get my dim headlights looked at and they diagnosed the problem with my headlights and fixed them for free. They were professional, kind, and helpful. I will definitely be returning!
Very impressed with this dealership. We bought my son's first car here after visiting many other lots. The amazing part, is that in the first week, my son had the car, the alternator went out. We figured it would be easy to change and bought one. Well, not so easy to change. I called Chris and was asking for help or advice, and he volunteered to have the car fixed. We paid for the alternator and he paid the mechanic. This was way above and beyond. It is great to see an independent owner, stand by his product, the only place to buy a used car.
We went into the sale these people were having at the old Newport cinema place. My husband said this is what I need and am looking for. They found us exactly what we wanted and needed. We got a great deal on it. It was an older rig and we signed many papers that we were buying it 'as is'. My husband is a mechanic. We can deal with 'as is'. They promised us they would detail it and put some new tires on it which they did. They then did a safety inspection on it. It did not pass. We had already paid for it. Mind you we purchased as is. What happened next is totally unbelievable. They fixed it at no cost to us and it was not a cheap fix. We were very well prepared to pay for it or at least half. They said it was ok. Still in shock about it. If I know of anyone looking for a car from a lot I will send them here. They are a 6 star company!
Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
We had a great experience with the salesman that helped us. He wasn't pushy at all and he was a very nice guy. The only thing about the whole experience that really upset me was the fact that the car was really dirty. A manager had been driving it around and the outside was covered in dirt and the inside had crumbs. We bought it on a Saturday and their detailing crew doesn't work on Saturdays. So they pressure washed the outside and handed us the keys. I expect that when I buy a car and pay over $15,000 for it for the car to be spotless inside and out. We ended up taking it somewhere and having it detailed for $200. If they would have offered to pay for it to be detailed or even offered for us to bring it back Monday that would have been really nice. Nice people though.
Watch out for the "yo-yo" financing and the "spot" delivery they try to pull on people to make a buck! It's ILLEGAL! I almost fell victim of it! Further auction will be taken, this is not ok to do to people when not everyone has a lot of money to work with!
Scott made it easy and the toyota i bought is fantastic. They are nice there-and they did what they said they would do.Integrity
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.