Northwest Bedding Company, Inc.
6102 S Hayford Rd, Spokane, WA 99224
Phone: (509) 244-9905
Phone: (509) 244-5940
Fax: (509) 244-9905
TollFree: (800) 456-7686
King Koil Northwest
Northwest Bedding Inc
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12/20/2011Provided by Citysearch -
I purchased almost $1,000 worth of merchandise from NWBedding, including a mattress, box springs and frame. Within several months the frame came apart and we couldn't fix it. The bed has practically fallen apart now since there is nothing supporting the box springs. Today I went into the store to speak to someone about the frame falling apart. Their response, to a senior citizen with a broken bed, was ""Oh, they just didn't screw it together tightly"". When questioned about bed frames that fall apart I was told ""These are really good frames"". When I disagreed I was told to leave the store. When I asked the clerk"" name I was told ""It's none of your business"". When I told him he was rude and should be fired I was told ""Get out of here and don't ever come back"". Don't worry. I won't.
02/16/2009Provided by Citysearch -
Northwest Bedding in Spokane WA has the worst customer service of any company I have ever had the misfortune of visiting.
We purchased one of their beds, and when it was delivered, it was EXTREMELY uncomfortable -- we returned it after just spending two nights on it, whereupon we were charged a 25% return charge.
You would be better off going to Macy's (or anywhere else, for that matter) where you will find a MUCH higher quality product for less money, along with a much more favorable 10% return charge (up to 1 month after the purchase).