14700 E Indiana Ave, Spokane, WA 99216
(509) 892-1245Add Hours
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02/20/2010Provided by Citysearch -
After walking Thur the mall with my wife, She informed me there was a purse she would like for her birthday that she had seen in deb.so i went in to buy the purse. Seeing two of the same purse and seen that one had a broken zipper (it was marked 10% off for the only and main broken zipper of the bag,if you can believe it! CLUE #1),I bought the other one and held on to the receipt that said there was a 60 day refund period on bad merchandise in case that brand of purses all had bad zippers. Sure enough within 24 hours the zipper had broke My wife bringing it back was told that though there was a 60 day on it but it had to still have the tag attached to it. My wife commented ""WHO WOULD WEAR A DRESS OR BAG WITH THE TAG ON IT FOR 60 DAYS TO BE COVERED BY THE WARRANTY? She was ultimate forced to trade in the price for some other cheap quality goods! Won't ever shop there again! The merchandise it cheap and the owner obviously doesn't understand customer service or the importance of repeat business!