Had a garden hose had it for under thirty days but didn't have my reciept. Asked if I could exchange it for another because the brass end leaked i had only used it a few times. Looked brand new, and the girl told me very abruptly NO. You have to have your receipt for any exchanges and no exceptions. I told her fine, I wouldn't be back. That was two years ago. Haven't went back.
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They didn't have my product but knew they didn't have my product and pointed me in the right direction elsewhere. So even though I didn't buy from them this time I often do and it's always a well-informed and pleasant experience