I hope everyone else has had a positive experience with this company! The location and hours are not too bad but getting service on weekends is rough if you work weekdays. I specifically took a day off to go into this business to have them fix my phone. The lines were long. 90 percent of the staff was nice. I waited and noticed a person on a computer using it to look up cell phones while they were waiting for their phone to be fixed. An employee yelled at that person; stating that it was for employees only. What a poor attitude. One the computer wasn't labeled; second there is not enough room for anyone to sit or stand. With this behavior; I walked out and went to recycle my cell phone. I refuse to shop a business that is understaffed and ill-mannered. Unfortunately, a lot of businesses in Spokane seem to operate for profit instead of for positive employee-customer relations. So fair warning expect somewhat cranky staff; long cramped waiting times and short business hours. Or do what I do-stop supporting these businesses and support a better business model. Or even open up a competing business as I heard we don't have a lot of cellular phone repair shops.
SolveForce understands internet, voice, and cloud infrastructure like few others. I've known them for over 10 years and have seen first hand the va…
9412 N Newport Hwy Ste BSpokane, WA 99218
From Business: Welcome to GoWireless! We are a Verizon Authorized Retailer and our goal is to deliver world-class service while connecting you with custom smartphone solutions m…
4750 N Division St Ste 1016Spokane, WA 99207
From Business: A Wireless is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to li…
Yes, the business hours may leave much to be desired however the customer service was excellent. We love our new phone and new service. This is the first smart phone we've had but we're totally satisfied with it. Even though we're pretty old and find new technology to be trying at times this was very easy to learn. I would recommend to anyone who is considering switching to a smart phone and doesn't want to have a huge monthly bill and sign a 2 year contract to go talk to the people at Spokane Wireless. You can even change your monthly plan at any time without any problems. They're very patient with novices. They were willing to spend as much time as was needed to help us. They even stayed late and when we told them we had to talk it over and think about it they didn't pressure us at all. Overall it was a wonderful experience.
The people in this store go out of their way to help! I had a problem with a phone I got from customer service and it was the third one. I went to several stores in Spokane and none of them would help me get a different model, except for the store on Regal! They were able to get me a new phone in just 2 days and this one works great! The managers and staff really care!
Super bummed this place is no longer open. Don't really know of any other place to get unique stuff they used to have :( considering other places are typically over-priced or have a crap selection :( or gotta wait a week for them to order it so they can over charge you for it.
I can always depend on Computer Guruz to bail me out of my computer problems. I appreciate the honesty and personalized service.