What to Know About: Electrical Work »
From frayed wires to down powerlines, what can an electrician do to help your home get back on track.
From Business: Stoneway Electric Supply is an employee-owned, full-line, electrical wholesale distributor located in the Pacific Northwest that serves customers throughout Washi…
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From frayed wires to down powerlines, what can an electrician do to help your home get back on track.
Power outages are unpredictable, so planning ahead is key to staying safe. This checklist helps you prepare with the right supplies and information.
Understand the different types of electrical outlets, as well as the maintenance they require, in order to keep your home or offic…
Absolutely terrible experience with Mainstream Electric. First of all, its correct that the company discloses that there will be a charge of $52.97 ($50 + tax) for them to come out to give you an estimate. I am ok with that BUT when the estimate that they give you is REDICULUS!!!! There is no way that I would aver spend the amount they have quoted me. So, when you are presented with an absolutely outrages estimate and then they charge you $50 for them to tell you that, that to me feels as a rip off. I called someone else, who did the job in a fraction of a cost. Just for an example: they quoted me over $8000 for a job. The other company, showed up on time and fixed everything for $1785. That's a huge difference in price. Just beware of this company, they might do good job, but even in Nordstrom prices a reasonably priced.
I had the same experience as rathdrum77. Yes, I am a real (potential) customer, but luckily I cancelled my appointment before they came out and charged me $50.00 just to get a quote on the work I need done. Walmart vs. Nordstrom....Please! This company thinks a little too highly of themselves. I am not saying that they aren't good but I am saying that there are other company's on par with them that actually want my business. The service manager that I spoke to on the phone told me to read their reviews. She must have been talking about the testimonials on their own website, because I know 2.5 stars on Yelp and Google is not favorable. I don't remember the last time I went to the grocery store and had to pay to find out how much the Haagen Dazs was before agreeing to buy it instead of Ben and Jerry's. Oh, wait!...It hasn't happened. As far as I am concerned If you want my business and feel so confident that you are as reasonably priced as you say you are, you wouldn't have to charge me a fee to find out because there would be no doubt in your mind that I would choose you to do my work. I wouldn't mind an additional $50.00 tacked on to the price if I elect to use your services, but just for a quote....waste of my money. Good luck getting new customers with that business model; repeat business is all you will get. ~Not a new customer
These clowns wanted almost $400 to add an outlet 1 foot off my breaker box charged me $50 for that estimate. I had it done thru their competitor for $132 this place is a overpriced quote scam company will never be calling this rip off company EVER!!!!!
I rate this apple store at 4 stars! It is almost the same as the other Apple stores in larger cities but its location in Spokane is something to be lamented. The service is a little above average and the products the same as the other Apple stores I've visited. All and all a well deserved 4 star store.
We had excellent treatment with finding the problem with our electricity. Thanks to Cliff H for an excellent job well done.
Incorrect hours posted. They close at 7 pm I think not 9 pm and I think its 6 pm on the weekends.
I was floored when I first walked into video only. They only carry trusted brand names (Samsung, Toshiba, Panasonic, Bose, Sharp, etc.) and have amazing deals on them. None of thier models are parsed down, or factory seconds, and all of their employees are highly trained and knowledgable. Never did I feel like I was being up-sold or given a needless pitch to make me spend more, but rather it felt like they were helping me find what worked best for my needs. Unlike going to BestBuy, where all the employees have the same (scant) knowledge I do about their products, the people at video only are true professionals. I recommend that everyone go there when they need a new tv or other home theater equipment.
I have used All American Electric for going on a year at Geiger Grove Storage out by the airport. We have done about seven different projects and most of our jobs were done on a time and material basis. I found All American Electric on Craigslist and could not be happier with a vender. Reasonable. Competent. Responsive. .
I had been shopping around for a new flat panel television for a few days and decided to check out Video Only. They offer a price match guarantee which is always reassuring. We were helped by an awesome salesman named Rob, he was very informative and we did not feel like we were being pressured in any way, shape, or form. We got a great deal on a 50" television. We thought it would fit in the car which it did not. Rob went way above and beyond and drove it over to our home on his lunch break. I would recommend Video Only to anyone. Ask for Rob he is a great guy!
Their customer service is terrible. I waited over a month for a TV to come in! I purchased a TV February 28, which was supposed to be in stock in 2-3 weeks. After 2 weeks I called to see if it had come in. The person I talked to asked if I had talked to my sales person. I said no. He then asked if there was anything else he could help me with. I said no, and that was the end of the conversation. March 20- I called the following week and talked to the manager, John. He said that the TV I ordered wasn't coming in and he cold offer a newer upgraded TV in exchange for an extra $100. I agreed and went to the store to make the extra payment. John then said that the TV should be in the following week. He showed me which TV I was getting instead. I called the following week to check and see when I could pick up the TV I ordered. Matt the sales manager told me that it hadn't come in. At this point I was beyond frustrated, and told Matt what was going on. He said he understood and was apologetic about my situation. He offered an exchange which was far less superior than the TV I ordered. I went up to the store to see the TV he was offering as an exchange. I didn't like the TV which I was able to compare side by side with the TV I ordered, they were right next to each other on the display. Matt told me that they just got the display model in that week, which confused me since i saw a demo of it the previous week. Matt said that they were supposed to get a shipment the following week and showed me a fax they got from their warehouse saying they were getting several. April 6- I called the store again to see if my TV was in yet. I talked to Matt who said the was in, and came in the day before...again, no phone call!! I went to pick up the TV and asked the sales associate about the 3D glasses that were supposed to come with the TV. He said they weren't in yet and they would call me when they came in. I said no its ok I know no one is going to call me so I'll just keep checking in with you guys. He then went into the back room and asked when they would be in and came out with the glasses. He said that they were for another customer who had also been waiting a month for them. In this whole process I never got a single phone call when the first TV ordered wasn't coming in, or again when my TV was finally in. From start to finish this process took well over a month, and to top it all off their customer service is appalling! If you're going to buy from Video Only, get something in stock or you'll be waiting for some time to get your product!
There are different kinds of electricians. Some mostly work with contractors to install and map out electrical circuits inside homes and commercial buildings while others lay wire for large projects such as telephone lines and traffic lights. Keep this in mind when narrowing your search for a professional. If you need a tradesperson to work on your home or building, contact an inside or house wire expert. These professionals specialize in designing and putting new electrical systems in place for houses and commercial buildings.
When you contact an electrical contractor, describe the job that needs completing. Maybe you have a large project, like a remodeling plan that requires new wiring, or a small one, such as replacing a light switch or socket. Let the electrician know. Not every person you call will have the training and know-how to do more complex work.
To further hone your search, make sure you ask electricians the following questions before hiring:
1. Are You Licensed?
Trades such as HVAC, plumbing and electrical work require contractors to carefully install complicated systems that could be hazardous if they're installed incorrectly. Therefore, most states require electricians to receive training and obtain a license before working. An electrician that's licensed is one that's competent and knowledgeable enough of his or her trade to install and maintain electrical systems.
Electricians must complete thousands of hours of training in order to get a license to practice their trade, so make sure not only the company you choose but the employees doing the work show you their license. When you view the license, ensure that it's up to date and that it's issued by your state.
2. Are You Bonded?
There's potentially a lot that can go wrong if a tradesperson like an electrician installs wiring the wrong way. To spare you and your home or office from subpar work, make sure the electrician is bonded. Being bonded means the professional has an intermediary that can pay for any damage caused to a property or foot the bill if the contractor fails to finish the job.
3. Are You Insured?
Besides a bond, you also need an electrician that's insured. Many states require contractors to carry some form of insurance along with their license. Insist that whomever you hire has the proper amount of insurance for the work you need done and call the insurer to check the policy.
See that who you hire for the job has liability and workers' compensation insurance so you don't end up paying for injuries or accidents caused by the company's work. Workers' compensation insurance means the business can provide for any of its employees if they're hurt on the job.
4. Is Your Business Licensed?
Not only should you check that the electrician is licensed by your state, you should also ask if his or her company has the certification to operate in your area. Both the electrician as well as the business he or she works for need licenses either issued by the state or local municipality.
5. Who Will Do the Work?
Ensure the person who actually comes out to complete the work is licensed, bonded and insured. You need to know not just the company that's doing the work but the person they're sending out to your home or building. Make sure the employee doing the job isn't an unsupervised apprentice. If it happens that the business uses a subcontractor, check with both the company and the tradesperson that the same kind of bond and insurance applies for that subcontractor as it would for an employee.
6. How Much Do You Charge by the Hour?
If you have a small and simple job that needs completing, such as a new light switch, then ask the electrician how much they charge for it before hiring him or her. When it comes to larger, more intensive and time-consuming work, you'll want to inquire about the contractor's hourly rate. Many tradespeople will offer to come out to your home or building, examine it and give you an estimate as well as tell you how much they charge per hour. It's best to get this in writing before proceeding.
While you're at it, call several electricians to come out to your home to give you an estimate on the work. This way you can get an idea of what the average price of the job will be.
7. Do You Offer a Warranty?
Many reputable tradespeople provide warranties for their work. Inquire if both the labor and parts the electrician uses are under warranty and how long the work is guaranteed for.
8. Do You Have or Need a Permit?
Depending on what kind of repairs or installation you need, your city could require a permit for the electrical work. Ask your electrician if the job calls for one and have him or her put the permit under his or her name. Ensuring the tradesperson obtains a permit will safeguard you from any blame if the labor turns out to be subpar.
Finding a trustworthy electrician isn't hard, but you must do your due diligence. Make sure whomever you hire is licensed, bonded and insured, and that the professional can show you proof of all three as well as get the necessary permit for the job. Besides these important factors, you can take further steps to guarantee you obtain a reputable tradesperson.
1. Get Referrals
Ask your family, friends or neighbors if they can recommend a professional to you and inquire if they're pleased with the work. Better yet, ask them if they can show you the project the electrician completed and ask them how long it took the worker to complete it.
2. Look Online
It can't hurt to also check electricians out online. Look for reviews, ratings and, most importantly, see if they have any complaints on file with your municipality or with your local business bureaus. If former customers filed grievances against them, you may want to steer clear.
3. Ask for a Quote
Reputable electricians will give you a quote for small work over the phone if you ask and will travel to your home to quote you a price for larger jobs. Be wary of one that declines to give you an estimate or insists that he or she charge you for coming out to your house.
4. Ask Them About Their Experience
Being bonded, licensed and insured is all well and good, but you also need an experienced professional to do the work. With that said, interview electricians about past projects they completed and how many years they've been in business or how much training they have.
5. Be Wary of Suspiciously Low Estimates
Watch out for contractors that greatly underbid other electricians. If the price seems too good to be true, it probably is. Also, always remember to get the estimate in writing before settling on a company.
While all electricians need a license, not all of them do the same types of jobs. They are usually split up into three groups: outside, inside and residential.
Outside: These types of electricians work outdoors on electrical lines that connect to power plants.
Inside: Inside experts typically focus on commercial and industrial buildings that require a lot of power.
Residential: If you're a homeowner, you'll most likely need to hire an electrician that specializes in residential wiring. Residential electricians work with low-voltage systems and wiring to install fuse boxes and light fixtures.
Like many trade groups, electricians learn their craft by going to vocational schools and shadowing professionals on the job. In order to become a full-fledged professional, a person must undergo an apprenticeship with master and journeyman electricians. An apprentice needs 8,000 hours of practical work before graduating to the journeyman level.
If an apprentice reaches journeyman status, he or she can complete most electrical work but cannot design it until completing more testing along with 2,000 more on-the-job hours.
Many do-it-yourself enthusiasts might be inclined to fix electrical problems around their home, but they risk shock and bodily injury. It's always best to call a licensed electrician, even if you have something as small as an improperly working wall outlet.
Keep the following safety tips in mind: