Before I went back to Spokane Laptop.com I was trying to look it up on line, as I had been there several times before. I needed my laptop fixed and even though I read negative reviews I still went back. Jerry was kind and very up front with me as to how much the repair would cost. As I have 2 degrees in electronics I am a little more savvy probably then most people. He was not only fair in the price he was also great about making sure that if I have any problems that to get ahold of him. He did not know that I had 2 degrees so I don't feel that he treated me the way he did because of it. In this day an age it seems like people only want to find the negative about some instead of looking for the positive. I would definitely recommend him because he takes his time and makes sure it is right before it leaves the shop.
I was floored when I first walked into video only. They only carry trusted brand names (Samsung, Toshiba, Panasonic, Bose, Sharp, etc.) and have amazing deals on them. None of thier models are parsed down, or factory seconds, and all of their employees are highly trained and knowledgable. Never did I feel like I was being up-sold or given a needless pitch to make me spend more, but rather it felt like they were helping me find what worked best for my needs. Unlike going to BestBuy, where all the employees have the same (scant) knowledge I do about their products, the people at video only are true professionals. I recommend that everyone go there when they need a new tv or other home theater equipment.
I had been shopping around for a new flat panel television for a few days and decided to check out Video Only. They offer a price match guarantee which is always reassuring. We were helped by an awesome salesman named Rob, he was very informative and we did not feel like we were being pressured in any way, shape, or form. We got a great deal on a 50" television. We thought it would fit in the car which it did not. Rob went way above and beyond and drove it over to our home on his lunch break. I would recommend Video Only to anyone. Ask for Rob he is a great guy!
I rate this apple store at 4 stars! It is almost the same as the other Apple stores in larger cities but its location in Spokane is something to be lamented. The service is a little above average and the products the same as the other Apple stores I've visited. All and all a well deserved 4 star store.
I appreciate how respectful and helpful Cycrest's team is. They always take the time to explain the issues, as well as talk me through how it can be fixed. They are very open to suggestions, and they're willing to work with me to accomplish my goals. I'm extremely happy with their services.
With Cycrest, everything goes smoothly and easily. We have fewer problems, our network works the way it supposed to, and business goes off without a hitch. Were so thankful to have Cycrest on our side; their services are absolutely indispensable.
Cycrest has always been there for us. No matter what we want to use technology for, they are always on the forefront. We like that we can trust their recommendations and have the experience to make things happen. We continue to recommend Cycrest!
The people here are professional, friendly and always customer service oriented. They take the time to explain items to us in easy to understand English so we can make better decisions. They seem to really care about us and they work really hard.
We've tried two different computer companies over the past 2 years, now that we found Cycrest, we have found our last computer company. I wish we found Cycrest 10 years ago! We could have save ourselves a lot of time, money and frustration.
At first glance, it looked like Cycrest was more expensive, but after comparing apples to apples we found out they was less costly. It bothers me that some other computer companies try to say they have the same equipment but really don't.