I am very impressed and happy about the service I received today by this company Especially the nice lady thAt came by herself . Very refreshing to see a strong independent woman do the kind of job mostly men are seen doing and completed perfectly professionally and with a kind demeanor. .
Lowest rates around, fast service, damage free transport and you pay only what was quoted - no added charges even if extra services are needed when performing the job.
In regards to the review about daughter being left waiting I would like to add that sometimes unforseen things happen as they did with tow that was scheduled before his daughters. Due to a ownership dispute over vehicle we were hired to move our driver had to ask for police assistance therefore our driver had to wait until they show causing him to be put behind schedule. What her dad didn't know before writing the review was that we informed his daughter of the delay asked her if it would cause any problems by arriving later she assured us she was fine, at her home & it was no problem at all if it was we would of sent another truck out for her. Customer Satisfaction is what's most important to Pacific Towing & we will go above & beyond for our companies which most towing companies will not do. Sincerely, Rosa McGuire, Pacific Towing, Operations Manager
I will make this my go to place when I need a tow. I am a busy lady and he was right on it with a short wait time and the ability to answer my ridiculous car related questions while prepping my car for tow. Hella good experience. Highly recommended.
Came out on a weekend. Prompt. Friendly. Knowledgeable. Reasonably priced. Highly recommended! Would use again.
Left my daughter waiting over 2 and a half hours. Kept telling her it would be 30 minutes, then 10 minutes, etc. Seems to be their MO as I have read reviews on other sites with the exact same complaints and worse. Call someone else
Absolutely the best tow guy I have ever used. Their pricing is the same as everyone else, as the state regulates all the prices and they cannot charge anything different. But my money was well spent here as I was dealing with a very positive guy who was genuinely concerned in getting things done as quickly as possible and with as little aggravation as possible. They are great at making bad situations the best they can be. Thanks Bryan!!!
I actually used Frank's and was very happy with the speed, service, and although it wasn't cheap I do think the price was fair, the other reviewer should be reviewing the company that called the tow not the guy that was doing his job.
HORRIBLE COMPANY!!!! NEVER USE THIS COMPANY!! Frank's CHARGED $241.50 AN HOUR FOR A TOTAL BILL OF $394.18. My car Broke down in a parking lot and I asked the store to please not tow until I came back, and I had to literally run a mile down the road to pick up my child. When I came back in a couple hours FRANks had towed my broken down car. So on top of an incredibly stressful day, having to literally RUN to get my child, THIS HORRIBLE TOW COMPANY HAd BILKED me of $400. Imagine if you have to pay to get your BROKEN down car back from this company that takes advantage of its position THEN you still have to come up with the money on top of this to repair your broken Car. HORRIBLE COMPANY!!!!!!!
Frank's towing CHARGED me $241.50 AN HOUR FOR A TOTAL BILL OF $394.18. My car had broken down and I asked it please not to be towed while I literally had to run for miles after being stranded, towed within 2 hours and I picked it up first opportunity the next morning. So had to pay $400 to get my broken down car back, then have to pay to repair my car. HORRIBLE COMPANY!!!!!!