Went in for a bent chain ring. Didn't ask if I wanted to replace it .. they barely straightened it. And went with back hub making noise they said it was all good. Makes even louder noise then before. Will never get my business again.
They did not have a bike in my size. They are the local dealers for the brand of bike I was looking at so it is surprising they don’t have all the sizes to try. They found one and ordered it. I agreed to pay 1/2 down. Before the bike got there, I called and told an employee that I found out I need my knees replaced and won’t be able to purchase the bike. He failed to note our conversation and the bike arrived and got assembled. When I paid the down payment, I was never informed that the money was non refundable. Even if I was still able to purchase the bike, I would expect to be able to test ride the correct size bike before committing to buy. I was told that I could not get my down payment back.
The prices are a little bit High but the staff is friendly.