What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
430 E Sprague AveSpokane, WA 99202
From Business: Downtown Auto Specialists has been serving the residents of Spokane and vicinity since 1984. We are locally owned and pride ourselves on our expertise and honesty…
4001 E Boone AveSpokane, WA 99202
From Business: Do you need any type of truck equipment or supplies? If you need it, L & M Truck Sales has it for you! We serve all 50 states from our Spokane, WA location. Our t…
628 E Francis AveSpokane, WA 99208
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
422 E Francis AveSpokane, WA 99208
From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America’s #1 bodyshop, Maaco Collision Repair & Auto Painting ar…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
We have been customers of Mechanics Pride for a few years, with two different cars. Recently we had an oil change on our newer car right before moving to Oregon. Unfortunately, a new mechanic had replaced the oil filter with the wrong one. After a week or so of unknowingly driving with rapidly draining oil, the engine seized up. We were told by a local mechanic that we needed a new engine, but to contact Mechanics Pride to ask about the oil filter, because it was just barely hanging on by a thread. After Mike looked into it, he discovered the error, acknowledged the mistake, and took every step necessary to get us a new engine and a rental car while we waited for the repairs. We were blown away by the honesty and responsibility shown by Mechanics Pride. While it was unfortunate that this had happened, my wife and I are still highly satisfied by their work. All other repairs and maintenance they have performed have been exemplary. I would recommend them to anyone needing repairs and maintenance in Spokane.
I was recently was t-boned in a car accident and had to replace my car door with an old used one from Spalding. The door I found was the wrong color so I needed to find a place to have it painted. I’m sooooo happy I took it to Ryan at Flash’s Auto. The color match turned out absolutely gorgeous! The paintjob was flawless! Incredibly, my door looks brand new again; you would never be able to tell that it wasn’t my original car door. I am so impressed with their hard work and their awesome customer service! I had to write a review, because I know there are people out there looking and not sure where to go. I highly recommend Flash’s Auto to anyone in need. These guys are honest, fair, do amazing work and their prices are so reasonable. As soon as I talked to Ryan it was a done deal. I am so happy with the outcome and very thankful I put my trust in these guys. This is a great place, take your business here, you will not be disappointed! I’m a very happy customer:)
Wow - Andy's our hero! Our car broke down driving from Seattle to Spokane on our way to my mom's memorial service late on Friday afternoon. AAA called Andy's after a few others who were closing for the weekend, and he said he "might" be able to get to it Saturday after 3 other jobs in front of ours. We got the car towed there late Friday, and took him the keys Sat. AM. Saturday mid-afternoon I got a call from Andy that not only did he determine it was definitely the fuel pump, but he was pretty sure he could fix it that day. I'm sure partly due to my circumstances and some compassion on his part, he stayed over 2 hours past closing to make sure our car was fixed!! We've now arrived back home with no problems, and have a hard working, honest & reliable mechanic to refer our friends & acquaintances to in the future.
Rob and his guys are skilled mechanics! I've been taking my family's vehicles ('09 Escalade, '08 Malibu, '05 STS, '95 F250) to him since I stumbled upon his shop when I moved to town in 2012.The biggest reason I go back to Rob for every repair I can't do on my own is his honesty and integrity! If other shops have said that something's going to leave you stranded if you don't pay $$$$ today, Rob will be a breath of fresh air. He will tell you how long something will last and what your risks of delaying repair will be - and won't lie! AMAZING!I've never had a problem with the work he's done and the costs are BETTER than reasonable! If you're really needing to save money on a repair, talk to him first and see what options you have!This is the only shop that I won't hesitate to send friends and family to.
Put my Subaru on Craig's list to get it sold (simply needed to get a bigger rig for my growing family)Mike (he was a new guy, and didn't try to lie or make it look like he knew what he was doing if he didn't. We appreciated his honesty professionalism.) called us up and he presented a pretty great deal for us. We were overall happy. Really great company and they treated us well.The only down side, we were forced into getting the lifetime oil package for $400 even though we told them several times no. They office lady said "it's to late, we have to do it... But just call and cancel it later.." Like it was no big deal... It was to us. We said NO!Mike made it up with free stuff, including his personal Subaru window scraper.I would recommend them!
I was extremely satisfied by them being upfront and honest, and by working in a very timely manner. I took my Dodge Dakota Sport here because it was having idling problems that I suspected were caused by sensors. It was throwing 2 different codes and Arrow Auto Repair was able to determine which one was the source and after replacing the crankshaft sensor cleared both problems. They also showed me other problems that I would eventually need to address but weren't pushy about fixing it, which is what I have experienced from my dealerships and auto repair shops. I will definitely come back here if I need anymore work on my pickup.
I chose this place to get new brakes after getting several quotes in the Spokane area. Meineke tried to charge me for unnecessary calipers and seals, but the gentlemen at Mechanics Pride were reasonable and honest. While I was waiting, I encountered one customer who has been going to this shop since its opening 25 years ago! Also, there was a young woman who came in with donuts to thank the workers for giving her a free diagnostic when she was in a bind. Great place, locally owned, and I plan to go back.
Wonderful staff and fast service. I recently moved to the area and was looking for a small garage for regular work on my older sedan. The owner of Auto Doctors was polite and dealt with me honestly. I found his pricing to be very fair and the waiting room to be clean and comfortable. So far I am extremely pleased with the service I have received, which was a series of fluid flushes. I highly recommended Auto Doctors on Mission St., to anyone who wants quality work done on their vehicle.-EK
I took my Toyota Camry 2012 in for a oil change and a maintenance prevention check up. they checked everything off as being good ,when I got home there was corrosion all over my battery .I used my windshield wipers approximately a week later and they peeled off .I checked my oil to make sure that was even changed which it was, but I'm not sure if they have done anything else my my respect it's gone .I'm not sure if they did anything to my car my confidence in them is non-existent
They did a fantastic job on my car! I took it to two other shops for estimates on tires, brakes, and several other tings my car needed. The owner Skie gave me an easy to understand evaluation of what my car needed, (without treating me like a stupid girl), the cost to fix it, and options on the repairs. AND THE PRICE! He beat the other guys by almost $300! Its safe to say I found a diamond in the rough!Thanks Auto Doctors! I WILL be back.Claire
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.