When I was a pt. 10 years ago with Dr Stevenson I had nothing but compassionate excellent care. In that time I got very sick and missed 2 scheduled appointments and was thus dismissed as a patient. I have since found a RA doctor who is wonderful , but I am careful to call 48 hours ahead if I think I will miss an appointment due to flare or illness. Just don't miss an appointment. I think if you miss more than a few even if you do cancel they will drop you.
Front office personnel and one particular so called "nurse" need a great class in proper etiquette! No compassion for ones issues UNLESS you have outstanding insurance, then they kiss your A**!! Basic health/state aid clients get treated as low life's. I can offer this opinion, why? Retired RN, U.S.Army medic and ret. V.A. Employee. In this office, $$ decides how one is treated. ����
I have been a patient here for 7 years and never, ever had a bad experience. My RA has been managed wonderfully, both by Dr. Mueller and Dr. Valley. In fact, it has gone into remission. In bad times I was able to get in quickly to receive needed steroid injections into affected joints. I would fly back here for appointments even if I moved away!Marie Pavelka,
I didn't know I was employed or property by this facility. 3 no call no shows? After all the years and the 3 hr commute to his office, they can not be compassionate enough to understand? Besides, my appointments would be booked 3-6 months out. Bad patient- doctor expectations and services. The wait even with a appointment is over 20 minutes. Disappointed and out raged.
The doctors and staff were amazing to me. They are super caring and very professional. Best clinic I've ever been to.
I was at this clinic, once. Thankfully, I found elsewhere to go. I have never been treated so unkindly or had such things said to me that caused me to leave in tears. If you want a new ulcer to worry about, go here. I would not go back if I were dying.
Bad experience with the doctor at WAMM. Had to wait over an hour in a hot uncomfortable office
I have been a patient here for a while. I have seen amazing staff come and go and they hire incompetent staff to take their place. Obviously management must NOT take care of/value the good employees that they have at this office because staff makes a practice successful. I like to go to a office and See a familiar face as it makes me comfortable and establishes trust - not someone new every time it really makes me want to Find a new office and if that means I go to Seattle then I will Go to Seattle! It is sad though because I Love my doctor (I see Dr. LaSalle) but his MA's are Horrible, Rude, Take their time to return your call, and when I am their I frequently hear about their personal lives, inappropriate conversations that offend me, and talking bad about other staff members amongst their little group their. I have spoke with their so called "office manager Robert" about my concerns and he is absolutely WORTHLESS. Just don't go to this office it's not worth it!