Big Mac was cold, Filet O Fish horrible, customer service redundant & men’s bathroom filthy
I ordered fish n chips and asked for 3 tarter! The girl said yes and when I got my order it had 1!!! She shut the window fast and wouldn't come back to see my problem! I parked the car and had to go inside to get more tarter!!! I paid $8.00 I should get what I ordered! No apologies and poor service! Last time I will go out of my way to buy their food!
I like their service . its fast i think her name is rachel im not done paying my order but my order is already done and shes nice and friendly and funny girl. I just dont like the manager so rude ! And the bathroom looks really old and stink.
Sadly they were closed before 9pm was really mad that there sign said they closed at 9. Not the best
The people are nice however my order was wrong and the cheese on the burger was not melted. When I attempted to get my order fixed it took forever. Definitely not fast food.
Most of the employees are friendly, but that manager is horrible. She is never polite, is quite rude and abrasive. Employees look tense/worried when she is talking with them. Corporate or DM needs to take a closer look at this store. Food portion on the 3 piece tenders was quite disappointing (see photo)
I waited in the driver threw for over 20+ min. The people in there didn't have a clew what they were doing. Too young! Hire people that have a brain!!!
I have had the fish basket and the burgers and they both tasted excellent!! We go there often......
This location is absolutely filthy. The employees don't practice good standards with respect to food safety.
First visit to Cafe Rio. What a disappointment! Rude service and bland, tasteless food. Ordered the 2 taco combo meal. When I asked the server to put cheese on my tacos, he rudely mumbled something about the cheese being melted on the meat. Couldn't prove it by me. Didn't see him put cheese on them nor could I identify any cheese when I ate them. Pinto beans were ok, but the rice was like eating plain white rice. No flavor. Meat on the tacos didn't cover the bottom of the taco shell. Meat also had no taste. Needless to say, I will not be returning to Cafe Rio.