Went in today with a group of friends (7 total with 3 of them being children). They were very busy but we called ahead and made a reservation for all 7. We sat and ordered pretty quickly. About 20mins after ordering, the waitress, Amanda, came out and told one of our guests that they were out of what she had ordered. She picked something else and we continued to wait. About 10mins later, she came out to tell us that it was still going to be a while because there were 10-12 tickets ahead of ours. We asked her how long "a while" was and she couldn't tell us. In the time that we waited, they sat 3 tables of 2 after us and they had all already been served. One of those tables even got the dish we were told they were out of. We snagged someone who I assume was the manager and told her that we just wanted to cancel our order and pay for the drinks. She was clearly irritated and told us that they were making our food now and it'd be 2mins. We told her we weren't interested and explained the frustration with tables sat after us being served before us. We were then told that because we were a large group, they serve the smaller tables first. It took almost another 10mins to get our tickets and, after having waited for an hour for food, we paid for our drinks and left. Funny thing is, Amanda was our waitress the first time we all went where we had an even larger group and no issues. Amanda and the manager were both incredibly rude/disrespectful and handled the situation very poorly. Obviously, we won't be back.
This place is so cool. It has everything for a small sandwich place. Perfect for a quick lunch. Great place great food.
Love going here for lunch or a drink after work. They have really good sandwiches and salads. They have a good selection of wine and have tastings the first Wednesday of the month. Tasty stuff. It gets bogged down sometimes for service when they get busy and sometimes this drags on. But the food is very good when it arrives, especially the Cobb salad and the French dip.
We had an EXCELLENT experience! The food was AMAZING...probably the best steak we've ever eaten. Our waiter was beyond awesome and made us feel extra special as we were celebrating our 25th anniversary. We returned later that night to hear the live band playing 70's & 80's tunes. Dessert was divine. Would definitely go there again
Very disappointing. The server was snippy upon arriving at our table. The food was substandard, at best. I expected more based on the prices. A place such as Max, serving such things as obviously unripe melon, food cooked on an unclean grill- - if taste is any indicator - is not acceptable.
We had a family gathering on the 23rd and found that the dining room itself was very nice and worked well for all there, but the food was not good and it was very disappointing not to have had better. I have talked to other people and they also have mentioned the quality of food was not good. Great place for a gathering, but so wish you would consider looking into up grading the food. thank you for your consideration in this matter, because we would come more often if that part of your service was changed.