Very very poor communication from the service team including the manager!! You call and no one answers the phones at service!! You leave a message and get called if they call you towards the end of the day.. Wayne the service rep needs to be more professional at his job! I was told to pick up my vehicle after a week of wasted time because they had more vehicles to work on that was there before mines!! Vic Bailey service dept sucks!!!!! 10/6/2017- 10/13/2017 👎👎👎👎👎
Having used Enterprise extensively for both business and personal travel needs, I found the staff of this location to be top notch! From the reservation phone call to the final drop off, the service provided was exceptional! Manny was very knowledgeable and accommodating and Deon was just epitome of excellent customer service.Thank you to the young lady (Im sorry I didn't get her name) who suggested the Ford Explorer, it was all that you said it would be and more. The entire staff of this office was impeccably dressed and from the moment I walked in the door, I felt at ease about the entire rental process. Kudos to the managers of this location they, along with this ENTIRE staff (from the mainteance staff to those in the office), embody the Enterprise brand!! I will use them again and suggest them to all my friends and colleagues!
Absolute Garbage service. They can't read from the salesman to the GM. They got 3 trucks mixed up. Apparently reading VIN numbers is just too hard.. Drove over 7 hours over a 3 day span with promises of the vehicle i chose. Needless to say the wrong vehicle was there when we arrived.. No attempt to make it right and no apologies from the sales managers.. They are all absolute stuck up pricks.. Bad thing is we were Ford Financing Approved.. (Not an easy thing to get) But they hit our credit hurt us so now we have to wait to get that removed before shopping anywhere else.
We have rented from this location before and they do an excellent job. While we don't always get the car we want they still give us something comparable. Price is good and their service is good.
The service I received was fantastic, the location manager was very busy but she took the time to handle my rental in a very professional manner. I will use this location again and again and again. Give that manager a promotion.
I was very pleased with the truck and car that I rented from enterprise. The staff there is very friendly and eager to help you. I would and have recommended enterprise to other people and I will be back to rent again.
I would recommend enterprise to anyone needing a car. They were very professional and friendly. I would use them again.
I am always pleased with the quality of the cars and with the superb service.