I dropped off my boots because the heel caps were worn down. They told me the shoes were going to be ready in a week. Two weeks went by, they couldn't find my boots so they said the boots were not ready yet but assured me they were gonna be ready in another couple days. I gave them two more weeks and of course when I came back, the boots were not ready yet. I left disappointed but I figured I'll come back in another couple weeks.... After 6 weeks when I went to pick up my boots, guess what? They were not ready!! I asked them how much time they needed do a simple job! They had just excuses. I got fed up and asked for my unfixed boots back. People at work warned me ab this place but I thought they were joking. Couple of them drop their shoes off at this place and they came back with only one shoe! What could even happen to the other shoe? Did they lose it? Who knows... it's a mystery...It seems that they have a lot of shoes to repair but I truly believe that those shoes have been there for years. Those dusty shoes are from people who just got tired of waiting and never came back!
Left shoes for repair and was given 4 different promise dates for being ready, none of which were met, at which time I took my shoes elsewhere. They had my shoes for a month and NEVER EVEN STARTED! Further more, the young guy who owns the shop didn't care and couldn't even offer an apology! Rated a "1" because that's as low as one can rate!