My son got bit here on his back by another child twice in his first week here. 2 bites the first instance, 1 bite the second instance, had to make them give me a report the second time because they didn't even know about it (but had changed his clothes that day and should have seen it). They never tell you when the child is out of pull-ups/ diapers, and he has lost three bottles in the first couple of weeks of being there. Talking to them seems to not do any good. The director is great at getting kids enrolled and gets the paperwork done fast, which was a plus for us. But as soon as I can I will be finding another daycare for my son.