I will never go there again. I use hem tape on my suit pants and they removed it every time; even when I asked that they put a note on the pants. But, what really did it for me was this: I took a $200 Antonio Melani suit in to be cleaned. It was light beige. When I went to pick it up, the suit jacket was a pale pink but the pants were still the original color. I refused to take the suit and left it with the employee. When I returned to pick up the suit, it was the same pink jacket and beige pants with a note that stated, "This suit was dry cleaned only at the same time!" They ruined the suit and didn't even apologize. Worst customer service I've ever experienced.
I won't say this is one of the worst laundrymat I have ever been to. The owner is the most rudest, unprofessional, disrespectful, and unkind person I have ever met in my life. The big washer that cost 5.75, I ask her did it only do hot water cost the what was coming out after the fact that I push cold. She tell me it wash the laundry soap down with hot then turn cold( which was a very big ) . All my of my 3 year old son cloth stunk due to her lies . She should have just told the truth so I could use I different washer. Then I go to use the dry and spend 7 drying in one dryer. For someone else to tell me that dry has been working in months. She really need to put a out of order sign. If I was you don't even waste your time, money or patience coming here. I wish could give this place negative star.
I asked for a price on my laundery items before I left them but no one could give me a price and the associates were running to the back to find out and still no one knew. Because they were busy , I said that's ok and left my 3 items thinking it couldn't be too pricey. My mistake! I picked them up at the drive through and gave her my card. As I drove off I glanced at the price and was shocked to find my bill to be over $47 for a 80" dining room table cloth, a small 8"x12" pillow cover and a small 36" round scarf. I went immediately back and said that couldn't be right .. They admitted they had made a mistake . I was still in shock to find that they charged 19.99 for the dining table cloth ... I told the associate that was outrageous! She said their prices were competitive with other dry cleaners and if i found them any cheaper to let her know. Well , I only called one local cleaners and got a price of $10 +tax. Half of their price. I'm warning everyone to not do business with them.