Drove an 3hrs for a car they already knowingly sold. They tried to get me to stay. No. That is poor business.
I called the dealership to enquire about a car. I was treated incredibly rudely by joe who answered the phone. Every question I had was answered with an exasperated tone like he was doing me a favor or something by giving me information. wanted to buy--will not do business with someone that disrespectful.This is the EXACT text of an email I received from him after I hoped to contact someone else through email. my email: hey joe-is this an automatic transmission vehicle? has it been in any accidents? And if we were to buy it next monday or next week, etc, would it be ready to drive next week?his response: "No, manual just like the ad says. accident free local car, again jsut like the ad says. it's been fully inspected and ready to go, also like the ad says. maybe you should try reading the ad?"Joe, I ran a vin check on that car-it has been in 2 accidents. i just wondered if you'd tell me about them. You'd get fired from McDonalds for that idiotic level of disrespect. LET ALONE LYING. I hope you lose business. Stay away from this man!!! would NEVER do business with someone this unprofessional! I wish there was a 0 star rating!This lot has an F rating with the BBB STAY AWAY!
Always a great job in the service department no matter if was 56 or pine st MB takes care of my car's Thank you
90% of their business is through referrals because they truly care about their customers. I highly recommend you check out their inventory, or even just stop by so they can get you the type of car you're looking for.
Terrible company.. I had my Honda Pilot for about five months. My driver seat broken around month 2 of owning it. I was told well its an old car (2004) you can't expect a new car. My window motor fell off and my driver side door won't open. Then they send you to a predatory company ( Capitol Finance) for financing at 30%. Just stay away very unprofessional. 👎👎
got my Nissan 350z here and still have it love my rid e
The easiest most hassle free car buying experience ever. I paid my car off last year and will be going right back this year for my next one. Great staff as well .
I brought my Chevy Malibu from here about 5 years ago and it's still working great! The lady that works up front is very nice and helpful. I'm ready to buy another one.
Took in my vehicle for service after an accident. It needed a few repairs and minor body work. Multiple issues such as a part not being available is understandable BUT it took OVER THREE WEEKS to complete the repairs. I am a retired Chrysler employee and the vehicle is an executive lease. The primary reason it took so long was because the dealership was unable to comprehend and/or unwilling to call Chrysler, despite my repeated phone calls. I understand they never dealt with an executive lease before but Chrysler lease has rules and they pay directly. The dealer never contacted Chrysler to find how to submit the bill. They essentially wanted me to pay which I could not since this is not how Chrysler handles executive leases. Each day cost me money as I had to rent a rent a vehicle. I made numerous calls to the service manager (which were not returned) and eventually spoke to the dealership manager on 3/27/17 who said he would call me back in 15 minutes which of course, he never did. Chrysler had to contact them in order to resolve the issue. I called him on 3/28/17 since the matter still was not resolved. He stated “you are not my customer”. Really? This may be an executive lease but when service is needed, I must take it to a dealer who is reimbursed and PAID by Chrysler. Additionally, my family and friends certainly are customers but they will NOT be doing business with this dealer. I stated as much and he hung up on me and proceeded to tell me that I should no longer contact them per Chrysler Company Lease Department. I spoke to the Chrysler Leasing and was told that was a flat out lie on the part of the dealership. In my nearly 45 years of owning vehicles and having them serviced, I have never found a more inefficient, unprofessional or rude dealership.
This place is horrible! I bought a 2011 Dodge Nitro and went through 3 temporary tags. I tried calling them but their phone was disconnected. I then went by there and the company was shut down! I still don't have a tag! They haven't tried to help and now I'm struggling with the DMV to get a tag. They didn't pay their for planner for the vehicle that I purchased. I suggest no one buy a vehicle from them or the owner Patrick Wright in the near future because the same thing will probably happen to you.