Joy Jerrils did a horrible job on our appraisal. She took less than 24 hours to do her assessment then compared our home to ones in a different county, different school district, and different township. She came ill prepared to do the assessment and needed me to dig out my husbands ladder so she could look in our attic. Her assessment states that we live in a "neighborhood of comparable homes" yet she refused to use our neighbors homes as comparable properties (both of which sold in the last 90 days for $70k and $120k more than our appraisal). Upon pointing out she had used comps in a completely different area she was full of excuses. Both Zillow and Trulia have our value $80k over Joy Jerrils assessment (of course they use homes actually in our county and school district as comparables) and we now have to pay for another appraiser as there is no way to hold an appraiser accountable for a faulty job. Beware of using this company.