Should have closed. They totally screwed over my beautiful classic! I gave them a brand new convertible top motor to install: result it does not work and they cut and burnt the boot cover costing me another $300, now I have to re-repair their botched repair. They do not deserve even one star!
This repair shop is amazing...I mean A M A Z I N G. I had engine issues which had been diagonosed (by other shops) as anything ranging from a main seal leak or a head gastket leak or an oil leak. Ultimate examined my vehicle (for free) and advised there were no problems with the main seal, but there was a head gasket leak. The owner (J.D.) spent time with me to go over the problem, why it should be fixed, how it would be fixed and gave a written estimate as to all the charges (worse case scenario). The work was scheduled and completed based upon what was found. They even called me about some additional issues that were found and gave me the option of fixing those items at the same time (with NO ADDITIONAL LABOR FEES) and only charged me for the parts. This extra work saved me $300-$600 in labor costs. J.D. and his staff (especially Miranda) were courteous, accommodating and so professional and personable it absolutely blew me away. This is the repair shop for all my automotive needs now and forever more.Highly recommend you check them out. You won't be disappointed.BTW...I heard about this shop through their TV advertisement. Decided to interview with them before agreeing to have them do the work on my vehicle. The vehicle is running absolutely great, no issues. Their work was beyond my expectations. Tell your family, friends, co-workers, and acquaintances about J.D. and his shop.
Fixed my Ford Excursion in a very timely manor so I would not have a vehicle out of commission while trying to run my business. They were straight forward with the problem and honest with the price.
If you don't use Ultimate Auto Repair for all your vehicle repairs and needs you're a fool in my opinion. They are reasonable and do not treat you like a dollar sign. I would trust my kids in their care that's how honest and reliable they are. They are friendly and honest and very kind. I would send anyone and everyone to them. If you don't believe me, try them and you won't be disappointed I promise. I won't go to anyone else.