I wish zero stars were an option. The Pony Express Lodge is infested with mold, roaches, and bed bugs. We had to stay for three months when I was out of work for an injury. They never gave us a key to our own door so we couldn't lock up while we were gone.The phone couldn't dial out - even for emergencies. We couldn't call 911 if we wanted to, and no one could call in to our room. They would only hear a busy signal.There was black mold in the walls and beneath the carpet that made us very sick.We had no access to hot water in either the sink or shower.The roaches were a constant nightmare. Even with the "preventative" spraying, they would come out of electrical sockets and holes that connected to other rooms. It was disgusting, we didntw feel comfortable keeping any food.The owner, GM, assistant manager and maintenance were all horrible. They swear at tenants, they have tried to refuse rental receipts on several occasions, they will not make repairs, and they are very well known for retaliation. AVOID LIKE THE PLAGUE!
1900 E Greg StSparks, NV 89431
From Business: Property Location With a stay at Super 8 Sparks Reno Area in Sparks, you'll be convenient to Wild Island Family Adventure Park and Outlets at Legends Sparks. This…
2405 Victorian AveSparks, NV 89431
From Business: Motel 6 Sparks Is Conveniently Located Off I-80 At Victorian Ave. We Are Proud To Offer World Class Customer Service. Super Walmart Wild Island Water Park And Leg…
2375 Market StReno, NV 89502
Call Now To Book Today! Best rate guarantee!Book Now
From Business: You may find yourself feeling particularly smart for choosing to stay at Holiday Inn Express. With nearly 1,600 locations worldwide you'll find comfortable inviti…
1100 Nugget AveSparks, NV 89431
From Business: The Nugget Casino Resort is located in the heart of Victorian Square in Sparks, Nevada. The Nugget offers hotel accommodations, casino thrills, dining, nightlife …
This is a great place to stay for extend lodging. we have been there 3 time in the past 3 years. close to all freeways and walking distance to a local casino. They also have other locations all over Reno.Thanks
This place sucked,rude dirty and nasty management.the police raid every night because drugs,auto break ins and auto theft.There is prostitution going on.
Infested with bed bugs and cockroaches. Asked for towels and was told to wash the ones I had because I had to clean my room with them it was so dirty.
I have to say i needed a place to stay for about 10 days and they were the best rate and although it may not be the Ritz it worked out great. Thanks
I don't know what John D. is referring to, but there is just the one location in Sparks. It's pretty clean. They keep the outside picked up and the riff raff out, but it is run-down inside, the curtains aren't hemmed, the blinds are held together with twist-ties, the hot water has a color to it...that sort of thing. Managers are OK until you have a question, problem or complaint. Then, they forget that they wouldn't have jobs if not for tenants. Rude, rude, rude. Before I moved in, the manager swore to me that the wifi was fast and reliable--do NOT believe it. I haven't talked to a single (non-mgr.) resident who can reliably use it. I met several who pay Charter $60/month. Even though it's not the best part of town, and it's on a loud, busy intersection, I do feel safe here. If the staff were even somewhat polite, and if the wifi worked properly for me, I could overlook the rest and stay here for the rest of my time in Reno, but there's NO excuse for this kind of rudeness.
Horrible. Rude and professional management. No accommodations not even a ice machine. The rooms are dirty. do not stay here there are so many better choices in this area