worst customer service ever-the manager in charge should be fired...long lines with only one poor cashier who was so friendly and trying...meanwhile the manager was busy visiting with a friend and ignored all of the customers ...then she was talking on the phone-she never noticed any customers or offered help
My 3 y/o is coming home with scraps on a daily basis and the workers don't know what happened. I have witnessed the teachers out back smoking while the kids go with out supervision. Other parents have talked to Jenifer as well and she dismisses the workers actions. DO NOT TAKE YOUR CHILD HERE. They are currently being investigated by CPS call for yourself.
Me and my two children had an incredible and truly memorable experience with Little Bear. Both my children attended kindergarten at Little Bear and were far more prepaired than their fellow students for the first grade when the time had come. little bear was directly responsible for that. Both my children have graduated high school now and we still talk about their experiences at this preschool. The teachers were well qualified, attentive and the entire place was proffesionally structured. Without question Little Bear was an immensely positive experience for us all. I highly recommend, and have often over the years, that any parent looking for a safe, positive, memorable experience for their little ones, should definitely take them to Little Bear.
This was excellent first experience here. i'm not going back to the competition. Patient and willing to share info without making me feel like an inexperienced chicken owner (Which I am)
Every time I come into the store, the staff has been pleasant, always greeted me and helped me with my needs. They are also patient with me as I have no idea what I'm doing when it comes to raising chickens and ducks. They have been helpful and full of knowledge when it comes to that. You won't be sorry shopping here.
They are very nice and are helpful to their customers.
When my son was attending this daycare we had continually problems with my son behavior. The owner Cheryl, never seem to know what was going on at the school. Cheryl was very unorganized. Would ask for paperwork and payments that were already given to her. When the school was closed by social services I had no where else to take my son and missed work for a week. Cheryl then said she would make it up to me. That she would pay me the tutition for the week that they were closed but when I decided to take my son to a new daycare she became very unprofessional. When I moved my son to a new daycare his behavior improved greatly. Cheryl was very hard to get a hold of, then said she didn't have the money. I still have yet to be refunded for the missed week and she still won't answer my messages. I also asked that she remove the pictures of my son from the business facebook page and she has yet to do so. I would not recommend this daycare to anyone. Cheryl is unprofessional and unorganized.
When I chose to remove my child from lil breeches home daycare that's when things became very unprofessional. I did not give her a two weeks notice; she mentioned that I still owed for two weeks as per contract even though my child would not be in her care. I wanted to do what was right so I asked her to show me the contract and I agreed to honor it. She never showed me the contract but kept telling me that I was not being fair with her. She also starting telling me that she wasn't able to feed her kids and pay her bills because of this. I expressed several times to her that I wanted to do what was right and work it out but I needed to see the contract that I had signed first. I also expressed that if the contract said I was to give a two weeks notice that I would pay her. She sent me a picture mail of a form stating that it was the contract. When I asked her to give it to me so I could read it and work it out with her she went around it. When I kept pressing to see the contract she admitted to not having it. I was upset and confused because she had no contract that I had signed stating that I owed for two weeks without giving a notice but was making me feel as though I was purposely trying to wrong her. I was hurt by this because I would never do such a thing. I work hard and I can afford to pay my bills including child care. When she realized that she couldn't hold me to a contract that didn't exist, the situation became even more unprofessional and uncomfortable for me. She started sending me text telling me that she had to pay her bills and feed her children. She also told me it was just like having a job and giving your employer a two weeks notice. I was shocked when she made the comparison, employers can not hold an employee financially responsible if they quit without giving a notice if there is no contract that states otherwise. She does not know business. After that she made it personal, she said it was courtesy. I agree with her, but courtesy is not an obligation, it is consideration. she didn't seem to understand the difference. I still tried to work it out with her despite she had not given be courtesy the day she didn't pick up my child, didn't properly notifiy me and I had to find other child care which made me late for work. Two days later she said I owed her for a week of daycare stating that I was a week behind and repeating that she couldn't feed her children and pay her bills. Now I started to see this is just act of desperation and it was pathetic. She never mentioned that I was week behind until this point. I reviewed my check records and couldn't find any evidence to support this. I wanted to do the right thing so I asked for help from a family member who is an accountant to help me work it out with her. She agreed and wanted to speak with her to settle it. When I mentioned this to her she refused to answer her phone and attacked me saying that I wanted to leave on bad terms and that I had wronged her. Her behavior was uncivil. She also started bringing up things she had bought for my child. This was just low and now I was just done with this woman. I never attacked her or even mention any of the so many things that I was dissatisfied with while she cared for my child. I couldn't believe she had took it to that level. I never once said I wasn't going tot pay her if indeed it was proven that I owed. She created unnecessary drama and stress in my life. She is not intelligent enough to conduct business in a professional manner. Her lack of professionalism made it impossible for me to work it out with her. In the end it was worth it for me to write and mail her a check for the one week she said I owed for being behind and cutting off all ties. Her behavior towards me after I decided to pull my child out makes me thinks that my child was only a paycheck to her. I recommend parents finding professional daycare providers.
This is the best place to be... other than minor complaints that were made by disgruntled ex employees who were fired within good reason, without a doubt this owner has worked hard to get the right qualified staff for the job. My 2 children attend this school, the staff are wonderful, they treat the children with care and respect, most importantly they make sure safety comes first. I checked out other centers nearby, most of them had serious citations over them, makes me wonder why Social Services didnt shut those places down. I wouldnt trust any other center than this one. owner has over 15+ in child care experienced and is over qualified in every way shape and form.
I tried getting my daughter enrolled in this program but after i was shown a few complaint were social services came in, about how they do not have licensed teachers and that they would leave the children unattended at nap time and that some children were not being changed though out the course of the day, I requested my money back that held my daughters spot. Now keep in mind i had not filled out any paper work saying that this money was non refundable and just getting a receipt that had no mention on it about the non refundable policy even tho i gave them a 4 mouth notice so they could fill the spot i would not recommend this place they are not honest people and they do not run a very good business. So not only i lose out on $100 but after asking for the money i found out i had to move back to TX do to my daughters father passing they still refused to give me the money back! Don't let them fool you the way they did me, good people do not do things like this! Sincerely, Katie