Dury's Gun Shop is known to provide complete service and support to their clients and was recommended to me when I decided to buy a hunting rifle. Being an experienced hunter, I knew something about guns, but I had always used a rifle handed down to me from my Dad. I had decided to check off one of my bucket list items and made arrangements to go elk hunting. After making an appointment, Johnny Dury took his time out to discuss with me what I was thinking and when I arrived he had pulled out a number of rifles some which I thought I might want to try and a number that he recommended. Johnny was fantastic providing all kinds of statistical and practical information on each choice. In the end, I selected a Browning White Gold Medallion X-bolt 7mm-08. The stock is made of tiger striped maple and it is just beautiful! Johnny suggested a Leopold scope which I love. Every time I take it out of the gun case everyone does a double-take. Dury's cut the stock to fit my needs, mounted the scope and sighted it in for me. I don't plan to ever trade in my gun, but should I want to Dury's completely stands behind their products and with a lifetime warranty who could go wrong. Most importantly, being a woman and finding someone who will take you seriously and help you is not a common practice with many businesses; however Dury's went above and beyond to help me. I would HIGHLY recommend Dury's Gun Shop. Oh yeah the proof is in the take! I took an 430 point bull elk!
I am attending a ladies class they are giving and they are wonderful. I had a fear of guns and was almost dreading the class, but our instructor has relieved all my fears and I actually enjoy the shooting. They are professional and take their training serious. I would recommend them to anyone…
Excellent service.Bought my son his first pistol today.Louis worked with him and my wife to ensure the weapon chosen would be a good fit. He then worked on pistol basics with the boy and gave him valuable pointers for becoming a good safe shooter.Louis introduced us to the owner, who took them i…
Returned to Nagels today for my second purchase. Their selection is hard to beat and prices are competitive (unless compared to online prices). Ask for Fast Eddie, he's very friendly and knows what he's talking about. If you are wanting an FFL transfer, I would look elsewhere. They will only tra…
First time Yankies to this outdoor venue. The entire staff couldn't have been more pleasant, informative or accommodating. Rules were regularly reinforced and followed by all. Even San Antonio's finest were present for practice. Would go again when next visiting Texas.
I bought a weapon in auction and mae arrangements to have it shipped here, after waiting a week I contacted the seller and was infomred that Kurt did not return any of therir many calls to make this happen. I had also called several times and left voicemail messages which were not returned. Af…
27. Don's Gun Shop
Always great going in there, I have sent 2 of my dad's rifles in did a great job getting them fixed, now I buy all my ammo and most of my guns from Don's and if it's not in the shop, Lori will order it for me!
I had the pleasure of visiting Dury’s Gun Shop with my fiancé last weekend. This was my first time in an establishment like this; I must say I was very impressed. This was a couple days before the dove season opener and the staff were very busy. From the moment we entered Dury’s, we were welcomed or spoken to by every single Dury’s employee we encountered. While Tim and Tony took care of my fiancé, Laura who is the General Manager, took care of my license and visited with me as if I was family. I’ve never been in a business of ANY type that treats their customers so well. Dury’s even gives a lifetime warranty on all the guns they sell, whether new or used. I thoroughly enjoyed the entire experience and would highly recommend Dury’s Gun Shop. I can’t wait to go back! Allie
I had the pleasure of visiting Dury's Gun Shop with my fiance last weekend. This was my first time in an establishment like this; I must say I was very impressed. This was a couple days before the dove season opener and the staff were very busy. From the moment we entered Dury's, we were welcomed or spoken to by every single Dury's employee we encountered. While Tim and Tony took care of my fiance, Laura who isthe General Manager, took care of my license and visited with me as if I was family. I've never been in a business of ANY type that treats their customers so well. Dury's even gives a lifetime warranty on all the guns they sell, whether new or used. I thoroughly enjoyed the entire experience and would highly recommend Dury's Gun Shop. I can't wait to go back!
This is and has always been the ONLY gun store I've walked into and not been ignored!! Whether I'm the actual customer or not they treat me with the upmost respect and not like some clueless person who doesn't belong. We've purchased a few guns from there and recently I decided to purchase a new one for myself. I had no less then 4 sales persons ask me if I was being helped or of there was anything more they could do for me. They also made sure the gun I was looking for fit me well and really took the time to help me get not only what I wanted but something even better for the same price point. Hands down the BEST customer service inside and outside the shop!!
I have used Dury's for almost all ov my firearms needs for eleven years.Their personnel have always been knowlegable and attentive. Their smiths do top notch and timely wok. If you want something that they don't have, they will bend over backward to get it for you. In my experience, they treat the military extremely well. Their prices may be a little higher than Academy, but their 100% guaranty on all new and used weapons they sell pays the price difference and then some. This is a world-class gun shop and I will continue to do business with Johnny Dury forever, despite my pending move to Ft. Lauderdale.
My favorite Gun shop without a doubt! With their lifetime warranty, I have a really hard time purchasing a gun anywhere else after realizing even a new Springfield can have defects after mine failed. Any other store that sells guns like Academy or Gander Mountain are final sale. At first I wasn't real sure. I didn't get a lot of help, but after going a few times and making a few purchases there, my husband an I have become acquainted with the staff and it's nice to work with people who remember you and welcome you. Marie, Laura, and Salinas are awesome! Thanks guys. We will definitely be back.
I've been buying from Dury's for many, many years. My "Go to guy" is Ross Kelley-Vincent. Marie and Louis helped me and provided tremendous service through the years too. They're so busy it made me a little nervouse until I met Ross. I was on vacation in West Texas when I saw a pistol I wanted. I called him and he held the gun for me! I've been buying from Ross ever since. He knows what he's doing and knows exactly what I'm looking for. He pays attention to what you want, he wants you to be happy and he truely does an amazing job! I have sent myfriends to him too. Thank you Ross!
Great customer service, I came to sell some guns and was helped from the moment I walked in. I was offered a fair value for my firearms and not some arbitrary number like other shops around town. Most importantly the gentleman who assisted me, Adam was very enthusiastic to help and raved about the company he worked for. You can always tell how great a company is ran by asking their employees how they like working there, and Dury's employees were all in great spirits. Will definitely be a future customer and will recommend them to my friends and family.
I was there recently picking up an item I had purchased at an auction they were having and I was treated very well. I was treated with respect and they got me out quickly. There was a guy beside me who didnt understand why he had to fill out all the paperwork, they explained it very patiently and calmly. Very good service and i would like to especially thank Norma who was very courteous and helpful during my transaction and if I was a hiring employer i would hire her. I guarantee ya i would do. Anyway thanks alot and Norma, Thanks alot.
Walked In with my guy wanting to buy a gun but didn't expect to walk out with one that day. Luis greeted us and showed us a few and explained so much the difference between them and showed us ones in our price range and perks of one and the other. He showed us one we found fit for us and even showed us a small lesson how to handle and use it. He was so awesome and patient. The staff is nice and helpful if you need anything. I highly reccomend this place if your looking for a new or used gun.