Berkeys Air Conditioning, Plumbing & Electrical
1070 South Kimball Avenue Suite 131, Southlake, TX 76092
|Mon - Sun:|
Southlake, TX Headquarters: (817) 481-5869
Dallas, TX Administrative: (214) 593-6468
Phone: (972) 505-3277
Toll Free: (877) 237-5397
Berkeys Air Conditioning & Heating
Berkeys Air Conditioning
Specialties: Heaters, Furnaces, Commercial Equipment, Air Conditioners, Air Conditioning Systems
Free Estimates: Yes
Emergency Service: Yes
Services: Heating, Air Conditioning, Service & Repair, Installation
Both times when the Technicians came it was a Pleasure. Thursday for the check up on my Air Conditioner found out I needed to get a new one. He did not suggest to get a new one but let me know it was not in too good of shape as it is 19 years old. He was great to help me get the ball rolling and setting me up to have a new unit put in the very next day. I am so sorry I can't remember his name. He is a keeper. And Yesterday when Jay and Greg came to do the installation, it was so hot up in my attic, felt so sorry for them as it was way too hot for anyone to be up there and they were there all day long. These two Men are keepers also. Thanks for getting this all done in two days.
Loved having Alphonso work on our hot water heater problems. He was at our house on a Friday night until the wee hours of Saturday to install a new water heater after we discovered a leak in a pipe inside the wall behind the water heater. Since then he has been back to unhook the water heater to have new drywall installed and to rehook after completion. Always very upbeat, professional and really really great at his job.
Phil was straight forward, honest about the pros vs cons of tankless water heaters. Checked out plumbing natural gas lines, location of existing 50gal heater, and discussed the install process fully. 0 pressure to get me to buy. Very professional and very helpful and very friendly. Berkeys has my business from now on.
Both Terry, the electrician, and Kory, the plumber, came promptly during the scheduled window on the same day/time. Both were friendly, efficient, and took care of their respective issues. I really appreciate their respect for my time and that my house problems are resolved. Thanks!
Juan was exceptional! He stayed with me on this project from the moment he walked in the door until he left on Sunday after putting in a 13 hour day to ensure I was up and running. Throughout the 2 days he and his crews were doing the rework and install of my 2 units he kept me informed every step of the way. He did so professionally and with an enthusiasm that belied the number of hours he was working to get this job done. Every step of the way he assured me that he and his crew would get the job and get it done right. He is a credit to his company. I would also like to acknowledge his assistant Peyton. Just like Juan he doggedly approached this job with a commitment tom complete it as a professional. Never once complaining, but always ensuring that I was being taken care of. This was not an easy job and this crew deserves a sincere thank you from me for taking on this job and getting it done in the manner ensures Berkeys will be around for many years to come."
Jose was prompt & professional. He called me when he was on his way, arrived promptly, assessed the situation quickly, provided a clear estimate and completed the service quickly. He fully explained everything to my satisfaction. Jose has been our Plumber from Berkey's before and we like him.
A+ service from the office personnel to the technicians. You do what you say you're going to do, when and how you're going to do it. Personable yet professional, knowledgeable and care about your customers to make sure they understand safety tips, the services offered and how they can benefit the customer. It's a good feeling to know you are an honest, fair and experienced company with dedicated and knowledgeable employees.
Richard V. is the best technician you have. I know this for a fact. I have had other technicians from Berkeys and there was always something negative. They never answered all my questions or took the time to explain my A/C, heater to me. Richard checks every little piece of my A/C, heater unit and can answer all my questions and takes the time to make sure I understand everything. Thank you Richard.
We recently had major plumbing issues and called Berkeys. I met with Daniel Barrett. He found the problem (work that was done by another company last year). He had a temporary fix so we wouldn't be without water for the night. The next day Alex and Ricardo showed up to do the new re-plumbing. We were very pleased with their promptness and professionalism. We would highly recommend them and would use Berkey's again.
Daniel did a great job...quick, professional and thorough!! He showed me how to easily fix one problem and replaced a leaky outside water spigot. Needed another spigot done too; but for financial reasons did the highest priority one first (will plan on doing the 2nd one tomorrow).
Richard our tech was outstanding! He arrived promptly, listened to us, told us what he was going to do and got to work. He completed the work for our tuneup as well as checking out the other things we had concerns about. He explained everything thoroughly. He was a true professional, easy to talk to and considerate. He was even friendly to our dog! Thank you Berkeys for the best customer service, as always!
Bryce was such a wonderful technician. He arrived quickly and looked so professional with the cleanest white shirt! He immediately assessed my situation which was raw sewage bubbling up in my showers and bathtubs. He immediately took over and within 20 minutes the problem was gone and the smell had dissipated. I am so thankful for Bryce, he turned a traumatic situation into a small blip on the screen! He made my day! Since I am undergoing chemo, he made sure that everything was bleached so I didn't have to risk my health! BRYCE IS MY HERO! Love BERKEYS!
After my last experience with a local HVAC person, Corkey and office people were a welcomed change. My complaint had to do with a high/medium pitch sound which was only at return air duct. Corkey studied the noise, determined it was harmonics, air flowing over grid. He went in attic to look things over. He suggested I replace the grid, since that would be cheaper then if he did it. Corkey did suggest an additional return duct to aid air flow. Best of all, Corkey waived fee for "consultation". Based on Berkeys first visit, it restored my faith in businesses. They will be back for fall inspection of furnace.