What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
I got my car radiator fixed at Maaco Collision Repair & Auto Painting and I have to say the service was great and the price was right. The turn arou…
80 N Plains Industrial RdWallingford, CT 06492
From Business: Since 1978, we've been providing the community with clutch repair, drive axles, and everything in between. Rely on our extensive knowledge for great service.
915 Boston Post RdMilford, CT 06460
From Business: Why Buy Here? * Huge Selection Of New And Certified Pre-Owned Volvo's * Most Competitive Prices Around * Service Department Staffed With Seven Expert, Master, Qua…
80 N Plains Industrial RdWallingford, CT 06492
From Business: * Specializing in All Foreign Makes * Most Insurance Policies honored * Serving the Community Since 1975 * Foreign and American Cars * Front End and Rear Wheel Dr…
1262 S Broad StWallingford, CT 06492
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
445 Queen StSouthington, CT 06489
Click to make an appointment online!Book an Appointment
Had some issues with my Truck, I brought it in and asked them to find the problem. They found the problem and called me before they did any work and…
West Haven, CT 06516
Coupons & Deals10% off Service. First time customers only.Cannot be combined with any other offer.
From Business: Auto Specialist Body Shop
950 Boston Post RdWest Haven, CT 06516
We have worked with Budget Transmission Center for about 10 years now. They have handled all the oil changes and transmission work on our vehicle an…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Great experience with PN Auto! I first learned about PN Auto through emissions testing. I was in and out in 20 minutes. When I got into a car accident I knew I would go back to PN Auto. Once my insurance approved the claim I had my car back in 3 days! New bumper, front fender and paint job. Car came out looking brand new. I can't say enough about their strong customer service. Strongly recommend PN Auto to anyone having car issues.
Started to bring our cars here for emissions testing several years ago and was impressed by the friendly and prompt service. Used to bring mechanical work to the Buick dealer up the road, but since they closed I've decided to use P&N. Needed to have my brakes done (Honda Civic - Front & rear brakes, Flush & replace brake fluid) so I stopped in to make an appointment. Jerry said he could do the job that same day, so I came back with the car. I also asked him to check out if my fuel sender was shot as my gauge was reading empty on what should have been a nearly full tank. The car was ready an hour earlier than he had promised, plus he saved me the cost of a new fuel sender by fixing some animal damage to the wires. A less than honest repair shop might have charged me for a new unit and I would've never known the difference. It's refreshing to find an honest shop with skilled mechanics and fair pricing! I'm a customer for life!
Zibby and his crew are on top of their game... first time I went there was to ask them to inspect a used Mercedes I had just purchased and after spending a good 20 minutes on it Zibby the owner gave it a clean bill of health and get this "No Charge" so since here I get all my service there and its a 30 minute drive for me to get to them. Fair and honest...
I've been bringing all my vehicles here to PN for years now. This is the one shop that will not lie to you and take your money as do most shops. I always leave here with my car running better then when I purchased it. The owners are so good here and they know what they are doing. I've never been over charged for any car parts on my vehicle. Whenever I need something done I come here and they get it done. They deserve the 5 star ratings :)If you walk inside the shop they have 4 awards on the counter. How many shops do you see with all these trophies back to back to back. None. Keep up the good hard work!
The owner Simon gave me a quote of to do a repair on my car. When I went to pickup my car, he added on extra charges totaling almost 33% more on to the estimate. He claimed that it was to cover additional labor, but he never once informed me of the needed labor, nor did he get my consent. This shop is suspect and the owner scammed me. Do Not let yourself be scammed. Find another shop, any shop, that's more honest then this one.
Very shady! Simon put the cvjoint on wrong side of car. Brought car back, he continued to change and charge me for parts that I did not need untill I relized what he did. Confronted him, he acted like he did not care and wanted me to pay another bill. Also I uncovered he charged double the price of parts that he gets them for. This guys is a real joker!
PN Auto has the highest quality of body and paint work in the area! I took in my Grand Cherokee for a full custom paint job and minor body work. Not only did the paint job come out amazing, they were able to paint my rims the same Crystal Black color of my jeep. I was traveling during this time and didn't have a chance to visually check on their work. Trust me, I didn't come back disappointed! Would recommend PN Auto to all in the CT area. Very professional and fair employees.
Not only did P&N not fix our car correctly the first two chances, we had to bring it back a third time for the same issues. On their first try, they made the car worse than before it went in. They used cheap parts, didn't replace some original factory parts, never came close to lining up body panels and the paint was horrible. We brought it back a second time and they corrected a couple things but again, inferior parts (but charged us for OEM parts) and never checked their work. We had to bring it back for the third time and although it looks ok, owner refused to release car without cash and then lied to authorities as to why he refused to release the car. I can understand and accept mistakes but not only is the work inferior, they are less than honest. I will be contacting the BBB as well as my insurance company to make sure they investigate what I consider sub-standard work but also shady accounting/billing practices. I wouldn't recommend P&N to anyone...
I can't really write about the quality of PN AUTO's auto body work, because after their unprofessional work on an insurance claim estimate, I would never let them do any work on my car! The Insurance company recommended them after someone backed into my car in a parking lot. It was clearly their fault and they took full responsibility. PN were the closest on the list the company provided. Zibby met me at the location on Queen St in Southington. He took some pictures with his cell phone and tapped on a computer and wrote up a Preliminary Estimate, and gave me the figure verbally as well. (about $1,500.00 for a dented door panel and scraped fender and mirror.) He said he was sending to the Insurance company right then. When I got back home in Bristol I noticed estimate totals which included "CUSTOMER PAY" and "INSURANCE PAY" line items with random dollar figures that made no sense!When I spoke to Zibby again that afternoon he apologized and asked if I could come back to get a correct copy, but then offered to drop it off at my house the next morning, since the insurance company wanted more pictures anyway. I met him in my driveway for a new "correct" estimate and he took more pictures of the damage to my car with his phone. After 2 days during which Zibby insisted he had sent the estimate and the Insurance rep said they had received nothing from him, I learned that an adjuster of some kind had reviewed the estimate and noticed that Zibby i had accidentally put in 5 full hours of labor to fix the driver's side mirror instead of half an hour, and the estimate had been reduced to one thousand dollars. I would avoid them altogether after the way they royally screwed this up for me. Somebody else will be doing the work, and they have told me they will have to bill the insurance company for damage that PN AUTO had missed.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.