We go once a month and the food is always hot and good, the draft beer is super cold and the staff are always friendly.
Food is good and about half of the staff is nice. You have to be lucky to get the good ones. It does smell kind of bad in there, but I think most Friendly's do. They get their food out in a timely manner.
They have really good food but I wouldn't go there if I had any plans for the afternoon. The service is SLLOOOOWWWW. The people that work there are so nice and the food and atmosphere are great, but the service is so slow that it's almost unbelievable. I've gone there twice on my lunch break (thinking the first time must have been a fluke) with a co-worker and from the time we walked in the door, it literally took 45-50 minutes to actually receive our food. I get an hour for lunch so by the time we actually get our food, we can't even enjoy it because we have to eat it so fast. If they can improve their service, I think this place would take off. Definitely room for improvement.
new here in town and have been searching for a nice place to eat.. i love seafood so someone suggested i go here. i tried a few of their appetizers and they were all delightfully tasty. i had the crusted talapia for my entree.. the fish was cooked perfectly and i love the sauce that they used...i had a great time and especially enjoyed my dinner.. will be back for more!!