18865 Eureka Rd, Southgate, MI 48195
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I've had a power dip nail procedure done 3 or 4x by Peter. He's patient and takes his time and my nails look fabulous. However, when he sands down the old polish, he always seems to take a layer of my skin off of each finger around the nail and they're sore for days. Furthermore, I've noticed that he tends to use the same nail file, clippers and other tools from a drawer or on the desk. Sometimes he has them soaking in some blue stuff but I don't consider that being sanitized. I'm from California. The place that I went to had all of their equipment sanitized and in individual sealed packets for each customer. They also gave me the file and whatever else that they used on my feet or nails to take with me. I stopped going to GiGi's for fear of getting an infection on my fingers. I've also had a couple of pedicures here. The first one was okay. The second one was a waste of my money.
I have been coming here for years to get my eyebrows done and that lady is friendly and great at that! It’s hit or miss with nails,pedicures. The last time I went prior to this last chance time was horrible as well. I was back in October on my birthday. The gal has been there awhile. She was rude, and her attitude for whatever reason, bad day or whatever was unprofessionalShe was inpatient, rough and forgot MANY steps! Uneven nails, forgot lotion, massage. But alcohol or something on super dry after I told her a few times I wanted a spa manicure & pedicure. My feet were horrible and dry. She did not scrub feet, cut cuticles that good and did not take time. Was rough, talking to another coworker whole time acting as if I was a nuisance. I’m in customer service so I understand bad days but she was rude. I’m a great tipper and not usually one to complain much but after the end she says oops I forgot to do a spa pedicure I was distracted?? Never apologized. Figured was a bad day. I thought I’d give another chance months later and the girl did not even speak basic English like most. Was young in experience ed and cut my nails down until they bled still continued to file w a super course file while it hurt. Looks like I bit them down. She did not understand anything. I’m now done with this place!! Too much competition now and eventually this place will continue to lose customers. Word of mouth! They never try to compensate either. They don’t care! I walked out. Her area had dirty nail clippings and was obvious never cleaned. How unsanitary. The lady that does wax wasn’t there & the only one was the gal who messed up my service last time. I left. Also told over 7 lady friends what happened that occasion go there as well. They will not be going back because had issues of their own recently. I guess I should have asked the nice lady who did my daughter s pedicure last months name. Nevertheless I’m never going back.
I went there for quite some time mainly for convenience, but I reFuse to put myself and daughter through that again. Not the best pedicure ever but the price was right. Your suspecting they are talking about you has been confirmed by one of the young male employees trying to impress my daughter. There are so many other places out there I am looking forward to finding my favorite!