They didn't open the doors until 11:15 am even though the outside of the store adversies 11:00 am on Sundays. The owners excuse was "They're Asian and can do what they want." I sign in and am told to sit down and I tell the owner color 61. He comes back with 60 stating that he didn't hear me. I said ok I would like 61. He says "pick a few colors so I don't have to keep going back there." Confused I ask if they don't have the color? He haphazardly throws the color choice wheel my way and says "I don't know but pick a few, I'm not going to go back and forth." I stated "I would like 61 or 62." At this point several customers in the shop have chimed in in regard to the poor customer service. He looks at me and says "get up, I don't have to do your nails," I was taken back and asked "all because you don't want to get my color? This is crazy!" He says he doesn't want to argue this morning gets up and walks away. I then left along with other customers. I've been going to this facility for many years and the quality of this shop has decreased dramatically. Peeling shellac, lifting nails, manicures/pedis that don't last a week, exceedingly long wait times and now a disrespectful "owner." I will never return.
Why can't you give 0 stars! I went in for a pedicure and came out with a bloody gash on my heel! Awful service, I had to ask 5 times for a bandage even though I was bleeding all over the towels after "Lilly" grated my heel like cheese! I wish I had to post the pic! Never again!
I got my nails done for a vacation in which the shellac did not last even a week and once the nails started to lift there was a fungus spot on my nail. To pay almost $70 for a full set that did not last and to have a fungus on my nail was very disappointing.
How do I explain how amazing this place is? Let me first say Ana has hands from Heaven. She gave me a pregnancy massage that was out of this world. And Ina is an expert at nails. The last time I was there, I went to sleep in the pedicure chair and woke up to gorgeous freehand rhinestone designs on my toes! This salon is both professional and innovative and I have to say that I enjoy going there just to look at what the girls are wearing. They are always well put together and fashionable. It makes me feel fashionable too! Great place. Love them!
The best eyelash extensions!! Lana is simply the best. Perfection. So worth the time & $$ .
This little hidden gem has been here at least 10 years they told me. It offers so many different services. The staff I encountered were super friendly and welcoming. I called in the morning needing a quick blow out. They found me an appointment this same afternoon and I couldn't be more pleased. Grace is so sweet. She was very attentive and constantly checked in to be sure we were on the same page. She always asked before she did anything to my hair. I'll be returning here in the future!
Friendly staff and very comfortable environment Irina and Marina you ladies are the best .
The service is wonderful... My husband surprised me with a surprise spa day as a birthday gift.I received a Facial, Back detox and Manicure and Pedicure. Both women were professional courteous and attentive. Thank you for your awesome crew.
I had a massage two weeks ago & it was amazing. The space is very calming & Kendra did a great job. I'd highly recommend her. -Jonna
I would like to say that this is the very best place I've come to. I am very happy and will return to this place. My results are unreal and the girls name who I will always go back to is Marjan. She has miracle hands. I did all kinds of things for my face. Very happy with everything. She's one of a kind ! Go see her !