great service by eugene rupert
this place ls horrible darren is a complete lie horrible person this company is not right
This is the worst possible pace to rent from I hope no one rents from them ever. I truly hope people will see this and just not deal with the people in this disaster of a “business”.After calling about a house I found through a third party site I told Darin, who claims to be the supervisor, that we had pets and he said it fine. We saw the house and loved it and went further with renting the property. My boyfriend and I had to go into to sign the lease at two separate times because of our works schedules. He was going to go in at 11 and me at 4 to pick up the keys and finish the details on a Friday. My boyfriend goes in at the time he told them and the lease is not finished. Yet prier to this they called me on Wednesday asking about us not coming in to sign it, even though we called them and told them that we would be in on Friday. So after this giant waste of time I go in at 5 because the lease was still not ready till the time they close. I get the lease and it says in big bold lettering NO PETS, and this is so specific that you can not even have fish in this property, and also stated that it would be an additional 200 a month. No idea about this either. I have two cats and was in the process of adopting a rather large dog that I also told Darin about before even viewing the home and was told no problem at all. After speaking with them about the lease and the pet issue to which they told me “No problem. We will take care of this”, then telling my boyfriend later when he calls about this issue they tell him that it wont be changed, that we just need to get renters insurance, because some how that makes up for it.So this giant disaster has already happened and I head over to the house after being given the key code and the house is still under construction. The kitchen was being remodeled when I looked at the house and the floors were just redone. All this was still going on two weeks later after being told by Darin that it would be finished and not to worry. They knowing wanted us to sing a lease on a house that was not finished. Long story short do not rent from them I am still struggling at getting my deposit back and they will not work with me at all. I was also told I would have a full refund by this day at 5 and haven't been able to get a hold them at all this entire week. I know some of the old Detroit homes they have listed are beautiful and a good prices but these people can be trusted and will basically end up stealing you money and waisting your time.