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Four tips for keeping yourself and your vehicle safe while you wait.
8118 Livernois AveDetroit, MI 48204
I absolutely recommend this auto repair shop. My family and I frequently come here for any car trouble. They are very responsible and very professio…
21560 Hall RdClinton Township, MI 48038
From Business: Showroom Hours: Monday 9am to 9pmÂ Â - Tuesday 9am to 6pm Â - Wednesday 9am to 6pm Â - Thursday 9am to 9pm Â - Friday 9am to 6pm Â - Saturday 10am to 3pm Â - Clos…
32899 Van Dyke AveWarren, MI 48093
i would like to say that this is my second experience with riehl's jeep and i am very satisfied with everything. My salesman Justin Rivard gave us …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I took my car for diagnosis they shiot me a high price I turned them down they gave me back my engine in pieces some in the trunk . They then charged me $250.00 for the mess. I would never take a vehicle to them again . They were rude and so unprofessional. Do not go there !
I went to Mr Mechanic last week because my car charger was not working, I had previously gone to him to replace my brakes and gotten excellent professional service.He told me that all I needed was a new fuse which he replaced promply and he did not even charge me for it. I trust Mr Mechanic and will recomend him to anyone I know. He is extremely knowledgable.
Jeremey was extremely friendly and always took the extra step to ensure that I understood the situation and I was happy. He works on very high end cars and is extremely knowledgeable in this field. I would not go anywhere else for service on any high-end or high-performance cars. Highly recommended. 10/10
Anytime I have brought multiple vehicles over the years I have never been disappointed with the service and or price.Troy and Casey both straight forward, up front guys that get the job done with a reasonable price. pleasure doing business with you.
Timing Chain broke on VW Jetta. Southfield Imports claimed they could rebuild the engine for a reasonable price. They over shaved the cylinder heads and release the car back to me as fixed with the engine light on. I took my VW to the dealership and the cylinders were misfiring and the car sound terrible when I excel over 50mph. I returned the car back to Southfield Import and they offer a rental car and blamed the Machine shop for the over shaved cylinders. Never the less, I brought my car to them April 20 and got it back July 8 with the engine light still on. After the first release of my car on May 31, I have been in and out of this shop 3 times due to careless work and unknowledgeable Techs. I don't recommend them for any engine work on Volkswagon.
******BEWARE LADIES****** TRUE STORY******Today spoke with Troy ( I assume is the owner) and he said to bring it in and they would look at it so I got there at 10:58 and they started to look at around 12:15 and Casey said that I needed more than the air conditioning charged. So I asked Casey how much and can it get fixed today and he said they didn't know if they could get all the parts or fix it and then called Troy in. So Troy continued to look up parts and then wanted to explain the parts and process and I said I just want to know how much and can it be fixed today. Troy then told me to just take my car and leave because I didn't want to let him explain what the car was doing or what I needed....I explained I didn't understand cars /car parts so whatever he said I wouldn't understand anyway so he told me to take my car and leave so I left!*********BEWARE LADIES**************
I randomly found Mr. Mechanic in a search online, but am glad I decided to bring my car in for a new muffler. Tony found out that the previous owner of my Toyota had jerry-rigged my exhaust system and it needed to be put back together. He showed me the mismatched parts and pieces, I have never seen anything like it. It was going to take longer than I expected, so he called a cab and gave me cab fare and had someone pick me up when the work was done. The price was fair and I trust his work.
I would like to thank Drakes Collision staff for helping me in my time of need. I discovered that a car accident is a traumatic experience but with loyal customer service and compassion it gave me confidence that my car was in good hands. I live an hour away from Southfield and wasn't knowledgeable about where to take my car for repairs but the emergency responders suggested Drakes Collision. I am so grateful for the service I received and I still enjoy riding in my reconstructed vehicle. To all the staff at Drakes Collision keep up the good work and be encouraged. Lindall
Car owners beware. STAY AWAY Drake's Collision on Telegraph in Southfield! This is NOT the kind of place you want your damaged vehicle towed to. This collision shop is nothing short of a TOTAL SCAM operation disguised as legitimate body shop.My son was involved in a collision where he was rear-ended on the freeway yesterday and the towing company State Police dispatched for him towed the car to this God forsaken place. My son called me from Drake's to ask me what he should do and I suggested that he really wanted a Chevy dealer to repair his 2016 Chevy Cruz, not some arbitrary body shop. I asked him what were the towing charges (barely 12 miles) and he said it was $485. WHAT??? I guess that is what it costs to have a car towed off the freeway when you have no choice. The collision shop paid the towing company supposedly, and when George Matick Chevrolet called to pick up the car from the collision ship, they were told that they needed a check for $1,225 to claim the car. Are you freakin kidding me? For what? I immediately drove down to the collision shop and was met by a very hostile manager name Andre' who was condescending and rude--telling me that with less than 3 hours in their possession, they had list with a number of bogus charges: Admin Fee: $195; Lot fee: $250; Wrap fee: $75; (what the hell is a WRAP fee? They didn't wrap anything) Storage fee: $50; Towing: $654.75 (they paid $485). My son had seen and took a picture of the towing bill from Ross Towing Invoice No. 24411 and it was for $485.00 even. So not only did Ross overcharge for towing, but Drake's wanted to also pad that bill by $170 on top of the bogus charges. After arguing with the manager Andre' at Drake's, I finally said I want my car and that if his was the last collision shop on earth, I wouldn't have it repaired there. His response: If I was the LAST CUSTOMER on earth he wouldn't want me. Great attitude and great response. I gave him my credit card to charge me the absurd amount after the insurance company agreed to cover the exorborant charges and he refused to accept my credit card despite the fact that they accepted credit cards. He insisted he needed a check from he Insurance company because there was a claim. After arguing further, I asked if he would take a check from the dealer when they come to pick it up. Initially they told the dealer they would need a check from them, but all of the sudden they changed their mind. After I persisted that I wanted my car out TODAY, he said only cash or a check from the insurance company would facilitate that. It was clear to me that this establishment has a bad track record of scamming people which is why he wouldn't take my credit card for fear of the charges being disputed later. Despite my reluctance to give this company one thin dime, my insurance company (Progressive) agreed to overnight a check to them to quickly resolve the matter, but Drake's still wouldn't release the car till they had the check in hand. So now I had to wait a day to get My car to the dealer.My plan will be to contact the state attorney general and file a consumer complaint against this establishment. Trust me folks, these people were kind and cordial till they realized they were not going to get my repair business, and then they turned on their customer for no reason whatsoever. Granted they should be paid something reasonable for their time and efforts, but $700 for doing absolutely NOTHING? Give me a break!While I'll admit that I did raise my voice because I was upset, I was never disrespectful, foul-mouthed or belligerent despite my anger and fury with their bogus charges and refusal to accept payment so I could retrieve my vehicle the same day. You would too when someone is trying to scam you for over $700 for doing nothing more but accepting a towed car in their yard for a maximum of 3 hours. Granted, the insurance company will ultimately pay these charges, I felt that it was my duty to stand up to this con.
Do not use this company Do not use this company2 months for tiresThey went back to the insurance company for more money for damages they created door handles that were not broken etc........Then tried to give me a 1200 rental car billOnce again do not go with company for anything They were the worst
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.