My Rights with a Moving Company »
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
I used chase moving company Monday sept 8, 2014 and I admit I was concerned after seeing a lot of these reviews but I needed an affordable company so I decided to take the risk. I am very happy that I did!! This company was amazing to me right from the start of scheduling. Of course I asked about the reviews and they nicely explained that it'[s a competetive business so sometimes other companies place the reviews which makes sense if you consider it. They also explained that they have done thousands of moves and everyone gets offered the no standing around gaurantee which means if you have complaints about the movers they send you can call and they will discount your bill which led me to question the reviews even more. Either way my movers arrived on time, they were very friendly and they started working immediately after introducing themselves. When I was given an estimate they explained the possiblity of it being higher or lower. My estimate was $350 - $435 my total cost was $427 and I tipped the movers $20 each. Everything was stated on my contract including my movers names, the time I used and my extra fees. My contract was the bill and proof of everything I paid for. The manager had no problems answering questions I had the day of the move. Very nice and professional company. I would recommend them to anyone in need of moving services.
Bosch Brothers is one of the most caring and professional companies I have dealt with in a long time. They went out of their way to wrap all of my furniture before moving it, box up things that I assumed didn't need boxing, and to carefully deliver every item of ours into our new home, exactly where I needed it! They made sure every labeled box went into the correct room. This made my life SOO much easier! With 3 children and jobs, my husband and I had very little time to unpack and organize before getting back to work, but Gerald and his team set-up all of our large pieces of furniture, with no scratches or dings from the move! I have ZERO complaints. I honestly did not expect all the extra perks from a company that was so reasonably priced!! I would refer Gerald to all of my family and friends.
This company is the one to go with. They were right up front at our first meeting and took the time to answer my questions and concerns. The other moving companies I interviewed were vague and their prices were invendable. Bosch Brothers were so understanding of my schedule and met it completely. They even gave me a Christmas miracle: my husband failed to take the cherished picture of my grandma out of the closet and Gerald, one of the owners, personally retrieved it for me. There were a few other items we forgot and after our move I called Gerald. He volunteered to bring them to me on his next trip down this way. All our items were carefully packed and delivered in perfect condition. These guys are the complete package. Don't make a mistake of going to anyone else. Sandy Lamb
I HEARD OF THIS COMPANY FROM A FRIEND OF MINES WHILE I WAS LOOKING TO MOVE. SHE FOR WARDNED ME ALL ABOUT THE HORRIBLE REVIEWS THEY HAVE BUT SHE STATED " I USED THEM AN THEY DID A GOOD JOB WITH ME" SO I DECIDED TO GIVE THEM A TRY. FROM THE MOMENT I CALLED THE RECEPTIONIST WAS GREAT AT ANSWRING ALL MY QUESTIONS. THEY GAVE ME A QUOTE AND ASSURED ME THAT IT CAN EITHER GO UP OR DOWN AND TO KEEP IN MIND THAT A QUOTE ISNT A DEFIANTLY PRICE. SO I WAS PREPARD. ALL THE QUESTIONS I ASKED GOT ANSWERED AND IM HAPPY. THE MOVERS DID AN OKAY JOB THAT IS UNTIL I CALLLED THEIR MANAGER ON THEM AN THEN THEY REALLY GOT TO WORKING. ONCE WE WORKED OUT THE MINOR KINKS IN THE ROAD EVERYTHING ELSE WAS SMOOTH SAILING. THANK YOU GUYS SO MUCH FOR HELPING ME.
I WAS BEING EVICTED FROM MY HOME I HAD LITTLE TO NO TIME TO MOVE AND I LOOKED UP CHASE MOVING COMPANY AND DESPITE THEIR BAD REVIEWS I CONSIDERED GIVING THEM A CHANCE, GLAD I DID. THEY HELPED MAKE MY MOVE A LOT LESS DIFFICULT CONSIDERING MY SITUATION. THEY WERE AFFORDABLE AND REASONABLE WITH THEIR PRICES. THE MOVERS SHOWED UP ON TIME AND THEY FINISHED THE JOB QUICKER THAN WE BOTH EXPECTED. I DIDN'T HAVE ANY ISSUES WITH THE MOVERS OR THE COMPANY. IF THEY CAN HELP ME OUT WITH MY HIGH DEMANDS EVEN FOR AN LITTLE OLD LADY THEY CAN HELP ANYBODY. WILL DEFIANTLY BE USING THEM AGAIN IF I EVER NEED TO MOVE AGAIN. THANK YOU GUYS SO VERY MUCH
Wow. Did we use the same company? Chase Employees were both professional and courteous. Aware and just excited about my move as I am. Over charged?? No! Maybe under charged. My biggest worry was that My Great GrandMother's porcelain dolls she passed down would be destroyed upon the move. But I WAS WRONG! They were very careful with all of my things. Assembled everything and even helped me organize a little. Of course I tipped. :-) Satisfied Customer! Treat people how you want to be treated.
I WANT TO START OFF BY SAYING THANK YOU CHASE MOVING COMPANY FOR GETTING ME OUT OF MY OLD HOME AND INTO MY NEW HOME WITH NO PROBLEMS, WITH THAT BEING “SAID” HERE ARE SOME OF THE THINGS I WAS WORRIED ABOUT FAR AS UTILIZING A MOVING COMPANY” MY BELONGINGS BEING TOOK FIRST AND FOR MOST, MY THINGS BEING DAMAGED SECOND OF ALL, BEING MILKED FOR TIME AND PAYING AN ARM AND AN A LEG, BUT THANKS TO CHASE MOVERS I DIDN'T HAVE NONE OF THEM PROBLEMS. I REALLY RECOMMEND THIS COMPANY TO ANY ONE.
all i know is that my experience with this company was AMAZING. from them first asking my name down to them telling me have a good night onced they were finished assembling my house together. they truly understand that time is money and i loved them for that. althought we had a bumpy start with the movers at first but once that was situated out eeverything else was smooth sailing. this company did a great job for me and my family. thank you so very much
This moving company was awesome!! They were very professional from start to finish. Also the crew of movers that moved my furniture were very efficient and moved my things with care..Their prices are very reasonable and I like how they followed up on how well the services were that they provided. I would highly recommend them to anyone looking for great quality of service!
THIS COMPANY MOVED A FRIEND OF MINES AND DID AN GREAT JOB TO ME. I UDERSTOOD THE FACT THAT THE MOVERS HAVE BEEN WORKING ALL DAY AND WAS TIRED WHEN THEY GOT TO ME, BUT THAT DIDNT STOP THEM FROM MOVING ME OR MY THINGS. MY PRICE WAS GREAT THTEY WORKED WITH MY BUDGET AND WAS THERE TO HELP ALL THE WAY. I REALLY APPRECIATE CHASE MOVING COMPANY THANK YOU GUYS SO MUCH
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.